Account Manager NCR, Pharma, CRO & Clinical Research Labs

This position is responsible for generating the demand for the Specialty Lab Chemicals products focused on Pharma, CRO & Clinical Research Labs segment.
Key aspects of role and responsibility include retention of the existing customers, generate new customers leads through regular visits and follow-up to meet the sales objectives, convert leads / opportunity to confirmed orders, and sustain relationships with customers and manage channel partners to achieve the set goals.
Responsibilities will include: Drive sales of companys lab chemical products per assigned targets in large and mid-scale pharmaceuticals companies, CROs, Research Laboratories, Diagnostics and Testing customer segments where such products are used for research, application, or other business purposes.
Develop and grow the commercial relationships with assigned customers and work towards increasing the wallet size with existing and newly acquired customers over time.
Update customer data from time to time in CRM, submit activity and results reports, such as daily call reports, weekly work plans, monthly and annual account analysis.
Manage existing accounts, obtain orders and identify market opportunities through meetings, networking and other channels and create execution path for result achievement (proficient in Plan, Organize, Execute, Review) including the including the distribution channel.
Collate market feedback on competitorsactivities such as product offerings, prices, new products, delivery schedules and provide inputs to sales leadership team for review of companys strategy and approach.
Meet existing and potential clients and build positive relationships and pipeline of opportunities.
Effectively manage the channel partner network by implementing organizational guidelines.
Resolve customer complaints within the set timelines.
Required Experience & Knowledge.
Education.
Graduate / Postgraduate in Science, MBA is an added advantage.
Experience.
Minimum 5-6 years of work experience in handling specialty chemicals portfolio.
Prior experience in life science / pharma industry is recommended.
Physical Demand.
Supervisory Responsibilities.
None.