FuelBuddy - Executive - Key Accounts Management (1-6 yrs)

Key Responsibilities:

- Post-Sales Coordination: Manage key accounts, resolving inquiries and service issues promptly.

- Client Relationship Management: Build and maintain strong relationships, understanding client needs and providing tailored solutions.

- Sales Operations Support: Ensure smooth transitions from sales to service, fulfilling client requests efficiently.

- Data Management: Maintain accurate records in CRM and utilize Excel for data analysis and reporting.

- Feedback and Improvement: Gather client feedback, relaying insights to enhance service delivery and client satisfaction.

- Reporting: Prepare and present regular reports on client status, service issues, and opportunities for improvement.

- Training and Support: Assist in training clients and provide ongoing support to maximize product/service value.

Desired Candidate Profile:

- Advanced MS Excel skills (pivot tables, VLOOKUP, data analysis)

- Strong organizational and multitasking abilities.

- Excellent verbal and written communication skills.

- Should have laptop and an android phone.

What We Offer:

- Competitive salary package & Dynamic-supportive work culture.

- Growth opportunities and career advancement.

- Day shift work hours (great work-life balance).