Product Owner

Job Description

• Brings in strong knowledge in the telecom domain, and a working experience across Business and Technology Roles, across B2B and B2C businesses.
• Works with senior leadership, brings thought leadership, and helps to build and strengthen Telecom practice.
• Experience with Business Analysis, Business Process Re-engineering, E2E Solution Design / Component or System Design / Solution Architecture, in Telecom OSS / BSS domain is required.
• Good to have working experience on Digital Transformation, OSS/BSS Cloud Implementations, Network Transformation programs.
• Understanding of Technology Landscape such as E2E OSS & BSS, CRM/CPQ, Product Catalog, Order Management (OM), Service Order Management, Inventory Management, Microservices based Architecture, RPA, Service Fulfilment, Service Assurance, Billing, and Invoicing for B2C / B2B business.
• Should have a business focus, and an equal understanding of IT/Technology enablement, so as to be able to align the business goals/objectives to the IT delivery.
• Good experience in data modelling, UML, and integration patterns.
• Has good understanding of frameworks relevant for Telecommunications domain (for e.g. eTOM, SID, TAM, ITIL, ODA)
• Able to understand and translate business requirements, and working with product / technical and operations teams to help design and build new Products and Services
• Able to conduct workshops and design thinking sessions, to understand IT Process / Technology / Architecture and existing OSS/BSS implementations.
• Able to deliver intelligent business insights through translation of reports and analytics.
• Fair understanding of both B2C & B2B Product Lifecycle management (Products, Promotion, Pricing, Digital Marketing etc.)
• Understanding of technologies such as 4G/5G/Metro Ethernet/ATM/MPLS/SONET/SDH etc. and their mapping to OSS systems is an added advantage.

Day-to-Day Responsibilities:

As the Product Owner, the candidate will be engaged in the following activities on a daily basis:

Requirements Management:

• Facilitate discussions with stakeholders to gather, define and prioritize requirements.
• Collaborate with technology and operations teams to ensure a comprehensive understanding of Client needs.
• Utilize prioritization frameworks to manage and prioritize requirements effectively.
• Create and maintain the product roadmap, outlining the planned features and their delivery timelines. They ensure that the roadmap aligns with the product vision and market demands.
• Document requirements (along with POs in some cases) in a clear and structured manner, ensuring alignment with business goals and industry standards.
• Validate and accept story closures based on project milestones and predefined criteria.
• Act as a liaison between technical teams and non-technical stakeholders to ensure that requirements are clearly communicated and understood.
• Establish and maintain traceability between requirements and the implemented solutions.
• Ensure that changes and updates are tracked and communicated to all relevant parties.
• Prepare regular reports for management, highlighting the status of requirements and any deviations.