Internal Consultant - RCM Operations - Leadership Team !!

Designation : Internal Consultant - RCM Operations - Leadership Level

Experience : 15 - 20 Years

Work Location - Chennai

Work From Office

Role Summary :

Seeking an experienced Internal Consultant - RCM Operations to drive excellence in revenue cycle management (RCM) processes. The ideal candidate will have deep expertise in RCM operations, customer engagement, and industry benchmarking, coupled with strong analytical and team-building skills. This role will focus on assessing and enhancing the value delivered to customers through a newly established internal process review team.

Details Below :

1.Team Building & Management:

• Establish and lead an internal process review team independent of Operations.
• Guide the team to evaluate service delivery effectiveness and ensure high standards of process efficiency.
• Conduct review to measure the value delivered to customers and the effectiveness of the outcomes achieved.

2. Value Assessment:

• Analyze and quantify the impact of service delivery on customer revenue.
• Assess the outcome effectiveness, focusing on how organizational efforts translate into financial gains for the customer.

3. Customer Collaboration:

• Engage with customers to gather necessary reporting and data for value analysis.
• Build strong customer relationships to ensure seamless data exchange and effective communication.

4. Insights and Benchmarking:

• Stay updated on industry standards to continually enhance internal processes and benchmarks.

Preferred Profile :

• 15+ Years of hands-on experience in RCM operations, including managing direct customer relationships and delivering outcome-focused services.
• Strong knowledge of RCM metrics, reports, and industry standards like HFMA.
• Proven experience in building and managing high-performance teams.
• Strong analytical mindset with a focus on outcome measurement and value delivery.
• Excellent customer relationship management and communication skills.
• Experience working with contingency models and delivering measurable outcomes.

Interested candidates may send their updated CV to

anosh.nadeem@accesshealthcare.com.

Thanks,

HR