Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 1K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

RATE NOW!
- ABECA 2025
  
  RATE NOW!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Engaged Employer

Access Healthcare

Compare

3.9

based on 3k Reviews

107 Access Healthcare Jobs

Senior Trainer Business Training (Payer Services)

Access Healthcare.

3.9

based on 3k Reviews

6-11 years

Chennai

1 vacancy

Senior Trainer Business Training (Payer Services)

Access Healthcare

posted 7hr ago

Job Role Insights

Fixed timing

Key skills for the job

Claims Adjudication Compliance Credentialing Revenue Cycle Management Process Improvement Process Training

+ 3 more

Job Description

We are looking for a dedicated and experienced Senior Trainer to join our team, specializing in Payer Services. The ideal candidate will be responsible for creating and delivering training content, onboarding new hires, and ensuring all team members are well-versed in compliance and process improvement initiatives.

JOB LOCATION: CHENNAI, INDIA

KEY RESPONSIBILITIES

Develop comprehensive training materials covering the general concepts of Payer Services with a focus on preprocess training

Manage the onboarding process, including system collection, OIG, whitelisting URLs, and ARC orientation training

Conduct client specific orientation sessions to ensure new hires are fully integrated into the company culture and processes

Deliver compliance courses for all employees to ensure adherence to regulatory requirements

Prepare training content for Maintenance of Certification (MOC) and train client partners, ensuring successful assessment closure

Provide client-specific process training for new hires, ensuring they understand all relevant procedures and policies

Offer on-the-job training (OJT) support to new hires, facilitating their transition into their roles

Develop and conduct weekly training sessions based on new updates and error trends

Conduct weekly refresher courses, coaching, and feedback sessions to maintain high performance levels

Maintain extensive knowledge of all processes and sub-processes within Payer Services

Conduct random production audits to ensure adherence to standards and identify areas for improvement

Coordinate process calibration sessions between Operations and Service Quality teams

Lead initiatives aimed at improving processes and enhancing service quality

Job requirements :

Strong understanding of compliance requirements and payer services processes

Exceptional communication and presentation skills

Ability to conduct engaging and effective training sessions

Strong organizational skills and attention to detail

Ability to work collaboratively with different teams and stakeholders

A proactive approach to problem-solving and process improvement

QUALIFICATIONS

Minimum 6 years of work experience

In-depth knowledge of the Revenue Cycle Management (RCM)

Knowledge on Payer workflows like Enrollment, Claims Adjudication, Appeals and Grievances, Payment Integrity Authorization

Expertise on Payer terminologies (Related to Medicare Advantage programs ) and concepts like Credentialing, Authorization, Out of network and In Network concepts Subrogation.

Employment Type: Full Time, Permanent

Read full job description

Prepare for Senior Trainer roles with real interview advice