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Utility Bill Associate

1-3 years

₹ 1.15 - 7L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Chennai

Utility Bill Associate

Accenture

posted 1mon ago

Job Description




Skill required:
Backoffice - Service Desk Non-Voice Support



Designation:
Utility Bill Associate



Qualifications:
Any Graduation



Years of Experience:
1 to 3 years



What would you do?
You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereThis role is aligned to our Service Desk Non-Voice Support team which is responsible for recording, diagnosing, troubleshooting, resolving, or assigning incidents and service requests based on a defined scope of support. The team manages unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web, and chat.



What are we looking for?
  • Ability to work well in a team
  • Results orientation
  • Agility for quick learning
  • Ability to establish strong client relationship
  • Detail orientation


    Roles and Responsibilities:
  • In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
  • Your expected interactions are within your own team and direct supervisor
  • You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
  • The decisions that you make would impact your own work
  • You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
  • Please note that this role may require you to work in rotational shifts


    Qualifications


    Any Graduation

  • Employment Type: Full Time, Permanent

    Read full job description

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    What people at Accenture are saying

    3.8
     Rating based on 616 Associate reviews

    Likes

    Accenture is the worst corporation in the world, with no raises and everything being a lie; they will promise you but will not deliver, yet we may expect at least 2 to 3%, which they will not do... In my experience, HR is the worse; they will not follow through on anything once they mention benefits, but HR also lies at Accenture. Pl..Read More

    Dislikes

    No salary and every committement is fake.. As a Accenture ian don't join this company pls wait and get any other Good job

    • Salary - Bad
    • +6 more
    Read 616 Associate reviews

    Associate salary at Accenture

    reported by 5.8k employees
    ₹0.8 L/yr - ₹7 L/yr
    45% less than the average Associate Salary in India
    View more details

    What Accenture employees are saying about work life

    based on 57k employees
    65%
    85%
    67%
    75%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Accenture Benefits

    Free Transport
    Cafeteria
    Work From Home
    Gymnasium
    Health Insurance
    Soft Skill Training +6 more
    View more benefits

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