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Accenture

Compare

3.8

based on 56.6k Reviews

Video summary

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Company for Women - 2024

Top Rated IT/ITES Company - 2024

17513 Accenture Jobs

Network & Svcs Operation Associate

Accenture Solutions Pvt Ltd

3.8

based on 56.6k Reviews

1-3 years

Navi Mumbai

1 vacancy

Network & Svcs Operation Associate

Accenture

posted 3d ago

Job Role Insights

Flexible timing

Key skills for the job

Computer Networking Medical Billing Telecom CCNA Spanish Switching

+ 14 more

Job Description

Skill required: Network Billing Operations - Problem Management

Designation: Network & Svcs Operation Associate

Qualifications:Any Graduation

Years of Experience:1 to 3 years

What would you do?
Customer facing voice-based billing process, for english and spanish speaking customers Serve over 27 services for a US based telecom companyWe:Provide 1st call resolutionConnect customer to correct departmentReview customer query and open a disputeRespond to customer emails / write to our counterparts in different departments

What are we looking for?
proficient in Spanish Languageproficient in Spanish Language

Roles and Responsibilities:

In this role you are required to solve routine problems, largely through precedent and referral to general guidelines

Your expected interactions are within your own team and direct supervisor

You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments

The decisions that you make would impact your own work

You will be an individual contributor as a part of a team, with a predetermined, focused scope of work

Please note that this role may require you to work in rotational shifts

Qualifications

Any Graduation

Employment Type: Full Time, Permanent

Read full job description

Accenture Interview Questions & Tips

Prepare for Accenture Operations Associate roles with real interview advice

What people at Accenture are saying

3.7

Rating based on 103 Operations Associate reviews

Anonymous · Customer Success, Service & Operations in New Delhi

Likes

It has a job security as well as to upgrade our skills

Skill development - Good

+3 more

Dislikes

Here we cannot manage our work life balance as well as we do not get promotions on time. And the package is very low.

Salary - Poor

+2 more

Read 103 Operations Associate reviews

Operations Associate salary at Accenture

reported by 711 employees

₹1.5 L/yr - ₹7.6 L/yr

16% more than the average Operations Associate Salary in India

View more details

What Accenture employees are saying about work life

based on 56.6k employees

65%

85%

67%

75%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

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