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25353 Accenture Jobs

Application Support Engineer

2-7 years

Jaipur

1 vacancy

Application Support Engineer

Accenture

posted 6d ago

Job Role Insights

Flexible timing

Job Description



Project Role :
Application Support Engineer

Project Role Description :
Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :NetApp NAS Architecture and Design

Good to have skills :
Storage Area Networks (SAN) Architecture and Design
Minimum
2 year(s) of experience is required

Educational Qualification :
15 years full time education
Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing support to end-users. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and contributing to the improvement of application performance and stability.
Roles & Responsibilities:
  • Should have sound experience in providing L3 support for Storage Management and support on NetApp Cluster mode and NetApp CVO
  • Design and implement Cluster mode and systems including installation, configuration, software upgrades, and storage provisioning.
  • Administer Fibre Channel SAN fabrics, including installation, configuration, zoning, software upgrades, and maintenance of switches.
  • Design and Configure Replication for Disaster Recovery using Recovery point and SnapMirror.
  • Plan and implement best practices for NAS and SAN solutions.
  • Create and update documentation for storage procedures.
  • Expected to perform independently and become an SME.
  • Required active participation/contribution in team discussions.
  • Contribute in providing solutions to work-related problems.
  • Troubleshoot and resolve technical issues related to applications.
  • Collaborate with cross-functional teams to identify and solve issues within critical business systems.
  • Provide support to end-users and address their queries and concerns.
  • Contribute to the improvement of application performance and stability.
  • Stay updated with the latest technologies and industry trends to enhance application support services.
    Professional & Technical Skills:
  • Should have sound experience in Cluster mode and Pure Storage high Availability, Disk technologies, RAID Levels, Snapshot/Snapvault technologies and Flexclone.
  • Good knowledge on CIFS, NFS, ISCSI and FCP protocols.
  • Experience with installation, configuration and management of storage arrays and switches expected.
  • Experience with Brocade and Cisco SAN Switches.
  • Experience on Storage Pools, Tiering, LUN masking and zoning.
  • Proven skills in understanding customer storage requirements, implementing Fiber Channel and iSCSI SAN solutions, and integrating different operating systems and applications.
  • Should have knowledge about the ITIL framework.
  • Relevant certifications will be an added advantage.
  • Must To Have Skills:Proficiency in NetApp NAS Architecture and Design.
  • Good To Have Skills:Experience with Storage Area Networks (SAN) Architecture and Design.
  • Strong understanding of storage technologies and concepts.
  • Experience in designing and implementing NetApp NAS solutions.
  • Knowledge of storage protocols such as NFS, CIFS, and iSCSI.
  • Familiarity with storage management tools and techniques.
  • Ability to troubleshoot and resolve storage-related issues.
  • Excellent problem-solving and analytical skills.
    Additional Information:
  • The candidate should have a minimum of 2 years of experience in NetApp NAS Architecture and Design.
  • This position is based at our Hyderabad office.
  • A 15 years full-time education is required.
     
    Qualifications
     
    15 years full time education

  • Employment Type: Full Time, Permanent

    Read full job description

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    People are getting interviews at Accenture through

    (based on 5.1k Accenture interviews)
    Job Portal
    Campus Placement
    Company Website
    Referral
    Walkin
    Recruitment Consultant
    33%
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    13%
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    What people at Accenture are saying

    3.9
     Rating based on 39 Application Support Engineer reviews

    Likes

    Hybrid culture Good team Can get leaves when needed Salary on time. Internet reimbursement. Cab facility

    Dislikes

    Low pay below industry average. Single digit or no hikes Very slow promotion if not in development Get stuck in highly Specialised tech stack, very difficult and time consuming to try new things

    Read 39 reviews

    Application Support Engineer salary at Accenture

    reported by 318 employees
    ₹2.1 L/yr - ₹8.5 L/yr
    12% less than the average Application Support Engineer Salary in India
    View more details

    What Accenture employees are saying about work life

    based on 53k employees
    66%
    85%
    68%
    76%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Accenture Benefits

    Free Transport
    Cafeteria
    Work From Home
    Gymnasium
    Health Insurance
    Soft Skill Training +6 more
    View more benefits

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