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Accenture

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3.9

based on 52.9k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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27796 Accenture Jobs

Measurement & Report Analyst

Accenture Solutions Pvt Ltd

 · 

3.9

 based on 52.9k Reviews

3-5 years

₹ 3.908 - 8.05L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Hyderabad / Secunderabad

Measurement & Report Analyst

Accenture

posted 1d ago

Job Role Insights

Flexible timing

Key skills for the job

Power BI Software Testing Data Analysis Biochemistry SQL Project Management

+ 12 more

Job Description




Skill required: Trust & Safety - Workforce Management (WFM)


Designation: Measurement & Report Analyst


Qualifications:Any Graduation


Years of Experience:3 to 5 years


What would you do?
 DUTIES AND RESPONSIBILITIES:
  • Monitor daily operational metrics (SLA/KPI s/Adherences etc...) on real time basis
  • Publishing real time reports for performance monitoring ,coordinating with internal/ external stake holders as in when required
  • Preparing RCA, Maintaining Downtime trackers , Proposing schedule changes to meet performance , Acting on Roster Swap / Week off Swap / Break Swap requested received through email or tool.
  • Deliver timely ad hoc and standard operational reports
  • Work with process subject matter experts from each functional team
  • Assist in designing insightful report views (excel-based or tool-based or dashboards)
  • Provide regular and ad-hoc results interpretation to Accenture management as requestedUtilize data to identify trends and opportunities for improvement Work with other teams and stakeholders to identify opportunities to improve performance results in accordance with contractual agreements between Accenture, vendors and clients
  • Perform Quality Assurance (QA) on reporting analysis performed by other reporting groups as neededThe Workforce Management team focuses on maximizing performance levels and competency for an organization. This includes activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling, and analytics. This team owns the client relationship and partner on Capacity Planning/Schedule Adherence, help gather insights and provide feedback on the gaps/opportunities in performance capacity. The team helps identify, evaluate and drive continuous improvement in Service Delivery Performance. This team is also responsible for innovation in the workforce management space - providing insights to Accenture and Client leadership on improving efficiencies. They also ensure adherence to revenue and cost targets, own efficiency improvement goals. This team also partners wit regional leads and ensure we are compliant on all internal and client audits.


    What are we looking for?
     KEY QUALIFICATIONS/SKILLS
  • Make/propose improvements to work products, services or processes
  • Excellent oral and written communication skills.
  • Comply with Accenture standards, procedures and policies
  • Build skills (self or others) needed to execute responsibilities
  • Working experience on WFM tools, applications and functions is preferredOVERALL PURPOSE OF JOB:Responsible to execute all WFM related activities as directed by function and/or supervisor. Exhibit collaboration and effective communication skills to generate quality outcomes. Whenever necessary do the root cause analysis for leadership and/or client.** Willing to work in 24*7 environment with rotational shifts and Week offs .

    Roles and Responsibilities:
  • In this role you are required to do analysis and solving of lower-complexity problems
  • Your day to day interaction is with peers within Accenture before updating supervisors
  • In this role you may have limited exposure with clients and/or Accenture management
  • You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments
  • The decisions you make impact your own work and may impact the work of others
  • You will be an individual contributor as a part of a team, with a focused scope of work
  • Please note that this role may require you to work in rotational shifts

    Qualifications
    Any Graduation

    • Employment Type: Full Time, Permanent

    Read full job description

    Accenture Interview Questions & Tips

    Prepare for Accenture Reporting Analyst roles with real interview advice

    People are getting interviews at Accenture through

    (based on 5.1k Accenture interviews)
    Job Portal
    Campus Placement
    Company Website
    Referral
    Walkin
    Recruitment Consultant
    33%
    18%
    18%
    13%
    4%
    2%
    12% candidates got the interview through other sources.
    High Confidence
    ?
    High Confidence means the data is based on a large number of responses received from the candidates.

    What people at Accenture are saying

    4.4
     Rating based on 29 Reporting Analyst reviews

    Likes

    Good

    Dislikes

    Increment are slow and sometime not got the promotions.

    Read 29 reviews

    Reporting Analyst salary at Accenture

    reported by 176 employees with 1-7 years exp.
    ₹1.9 L/yr - ₹10 L/yr
    6% more than the average Reporting Analyst Salary in India
    View more details

    What Accenture employees are saying about work life

    based on 52.9k employees
    66%
    85%
    68%
    76%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Accenture Benefits

    Free Transport
    Cafeteria
    Work From Home
    Gymnasium
    Health Insurance
    Soft Skill Training +6 more
    View more benefits

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