Application Tech Support Practitioner

Project Role :Application Tech Support Practitioner




Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.


Must have skills :Wireless Technologies Operations



Good to have skills :NA
Minimum



5 year(s) of experience is required



Educational Qualification :15 years full time education


Summary:As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Roles & Responsibilities:

Expected to be an SME

Collaborate and manage the team to perform

Responsible for team decisions

Engage with multiple teams and contribute on key decisions

Provide solutions to problems for their immediate team and across multiple teams

Ensure effective communication within the team

Implement best practices for team efficiency

Conduct regular performance evaluations
Professional & Technical Skills:

Must To Have Skills:Proficiency in Wireless Technologies Operations

Strong understanding of network protocols and configurations

Experience in troubleshooting wireless network issues

Knowledge of network security protocols

Hands-on experience with network monitoring tools
Additional Information:

The candidate should have a minimum of 5 years of experience in Wireless Technologies Operations

This position is based at our Indore office

A 15 years full-time education is required



Qualifications

15 years full time education