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Application Support Engineer

2-7 years

Gurgaon / Gurugram

Application Support Engineer

Accenture

posted 10d ago

Job Description




Project Role :
Application Support Engineer



Project Role Description :
Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :Network Infrastructures


Good to have skills :
NA
Minimum

2 year(s) of experience is required


Educational Qualification :
15 years full time education

Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise.
Roles & Responsibilities:
  • Expected to perform independently and become an SME.
  • Required active participation/contribution in team discussions.
  • Contribute in providing solutions to work-related problems.
  • Collaborate with cross-functional teams to troubleshoot and resolve application issues.
  • Monitor and maintain the performance of critical business systems.
  • Identify and analyze software defects, providing timely resolutions.
  • Develop and implement effective strategies to improve application stability and performance.
  • Provide technical support and guidance to end-users, ensuring their issues are resolved in a timely manner.
    Professional & Technical Skills:
  • Must To Have Skills:Proficiency in Network Infrastructures.
  • Strong understanding of network protocols and technologies.
  • Experience in troubleshooting and resolving network-related issues.
  • Knowledge of network security principles and best practices.
  • Familiarity with network monitoring tools and techniques.
    Additional Information:
  • The candidate should have a minimum of 2 years of experience in Network Infrastructures.
  • This position is based at our Gurugram office.
  • A 15 years full-time education is required.

     
    Qualifications
     

    15 years full time education

  • Employment Type: Full Time, Permanent

    Read full job description

    Accenture Interview Questions & Tips

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    What people at Accenture are saying

    3.9
     Rating based on 40 Application Support Engineer reviews

    Likes

    Hybrid culture Good team Can get leaves when needed Salary on time. Internet reimbursement. Cab facility

    • Job security - Good
    • +1 more
    Dislikes

    Low pay below industry average. Single digit or no hikes Very slow promotion if not in development Get stuck in highly Specialised tech stack, very difficult and time consuming to try new things

    • Salary - Bad
    • +2 more
    Read 40 Application Support Engineer reviews

    Application Support Engineer salary at Accenture

    reported by 334 employees
    ₹2.1 L/yr - ₹8.5 L/yr
    14% less than the average Application Support Engineer Salary in India
    View more details

    What Accenture employees are saying about work life

    based on 56.6k employees
    65%
    85%
    67%
    75%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Accenture Benefits

    Free Transport
    Cafeteria
    Work From Home
    Gymnasium
    Health Insurance
    Soft Skill Training +6 more
    View more benefits

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