Infra Tech Support Practitioner

Project Role :Infra Tech Support Practitioner


Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.

Must have skills :Vmware Virtualization Administration


Good to have skills :NA
Minimum
0-2 year(s) of experience is required


Educational Qualification :15 years full time education

Summary:As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will be responsible for configuring services on various platforms and implementing technology at the operating system-level. Your role will involve L1 and L2 troubleshooting and providing hardware/software support.
Roles & Responsibilities:

Expected to build knowledge and support the team.

Participate in Problem Solving discussions.

Assist in the maintenance and support of production and development systems.

Configure services on various platforms.

Implement technology at the operating system-level.

Provide L1 and L2 troubleshooting.

Collaborate with team members to resolve technical issues.

Assist in hardware and software support.

Contribute to the improvement of processes and procedures.
Professional & Technical Skills:

Must To Have Skills:Proficiency in Vmware Virtualization Administration.

Good To Have Skills:Experience with virtualization technologies.

Strong understanding of server and network areas.

Experience in troubleshooting hardware and software issues.

Knowledge of operating systems and software solutions.

Familiarity with different software vendors and brands.
Additional Information:

The candidate should have a minimum of 0-2 years of experience in Vmware Virtualization Administration.

This position is based at our Kolkata office.

A 15 years full time education is required.

 Qualifications 
15 years full time education