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Infra Tech Support Practitioner

3-8 years

Kolkata

Infra Tech Support Practitioner

Accenture

posted 30d ago

Job Role Insights

Flexible timing

Job Description



Project Role :
Infra Tech Support Practitioner


Project Role Description :
Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.

Must have skills :VMware Datacenter Virtualization Architecture and Design


Good to have skills :
No Function Specialty
Minimum
3 year(s) of experience is required


Educational Qualification :
15 years full time education

Summary:As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will be responsible for configuring services on various platforms and implementing technology at the operating system-level. Your role will involve troubleshooting at both basic and intermediate levels, ensuring smooth operations and resolving any issues that arise.
Roles & Responsibilities:
  • Expected to perform independently and become an SME.
  • Required active participation/contribution in team discussions.
  • Contribute in providing solutions to work related problems.
  • Provide ongoing technical support and maintenance for production and development systems and software products.
  • Configure services running on various platforms.
  • Implement technology at the operating system-level across all server and network areas.
  • Troubleshoot hardware and software issues at L1 and L2 levels.
  • Collaborate with team members to ensure smooth operations and resolve any issues that arise.
    Professional & Technical Skills:
  • Must To Have Skills:Proficiency in VMware Datacenter Virtualization Architecture and Design.
  • Good To Have Skills:Experience with virtualization technologies such as VMware vSphere.
  • Strong understanding of server and network architecture.
  • Experience with troubleshooting hardware and software issues.
  • Knowledge of operating system-level implementation and configuration.
  • Familiarity with software solutions/vendors/brands in the infrastructure technology support domain.
    Additional Information:
  • The candidate should have a minimum of 3 years of experience in VMware Datacenter Virtualization Architecture and Design.
  • This position is based at our Kolkata office.
  • A 15 years full time education is required.

     Qualifications 
    15 years full time education

  • Employment Type: Full Time, Permanent

    Read full job description

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    What people at Accenture are saying

    Practitioner salary at Accenture

    reported by 5 employees
    ₹3 L/yr - ₹7 L/yr
    43% more than the average Practitioner Salary in India
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    What Accenture employees are saying about work life

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    66%
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    Flexible timing
    Monday to Friday
    No travel
    Day Shift
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    Accenture Benefits

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    Health Insurance
    Soft Skill Training +6 more
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