Application Designer

Project Role :Application Designer




Project Role Description :Assist in defining requirements and designing applications to meet business process and application requirements.


Must have skills :ServiceNow IT Service Management



Good to have skills :No Function Specialty
Minimum



2 year(s) of experience is required



Educational Qualification :15 years full time education


Summary:As an Application Designer in the Cloud Migration & Implementation team, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the successful implementation of ServiceNow IT Service Management. Your typical day will involve collaborating with cross-functional teams, analyzing business needs, and designing innovative solutions to enhance IT service management processes.
Roles & Responsibilities:

Expected to perform independently and become an SME.

Required active participation/contribution in team discussions.

Contribute in providing solutions to work related problems.

Collaborate with cross-functional teams to gather and analyze business requirements.

Design and develop applications using ServiceNow IT Service Management platform.

Create technical specifications and design documents.

Implement and configure ServiceNow modules to meet business process requirements.

Perform unit testing and support system integration testing.

Provide technical guidance and support to junior team members.
Professional & Technical Skills:

Must To Have Skills:Proficiency in ServiceNow IT Service Management.

Good To Have Skills:Experience with ITIL framework.

Strong understanding of IT service management processes and best practices.

Experience in designing and implementing ServiceNow workflows, forms, and reports.

Knowledge of JavaScript, HTML, and CSS for ServiceNow customization.

Familiarity with ServiceNow modules such as Incident Management, Problem Management, Change Management, and Service Catalog.

Ability to troubleshoot and resolve technical issues in ServiceNow platform.

Excellent analytical and problem-solving skills.
Additional Information:

The candidate should have a minimum of 2 years of experience in ServiceNow IT Service Management.

This position is based at our Bengaluru office.

A 15 years full time education is required.


Qualifications

15 years full time education