Infra Tech Support Practitioner

Project Role :Infra Tech Support Practitioner




Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.


Must have skills :Nutanix Administration



Good to have skills :No Function Specialty
Minimum



5 year(s) of experience is required



Educational Qualification :15 years full time educationBTech


Summary:As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Primary skill:Expertise in managing & administering Nutanix AHV & virtualized infrastructure, including Nutanix Prism, cluster management, VM operations, and associated technologies along with Team management.Secondary skill:Experience in automation using scripting languages such as PowerShell, Python, or Nutanix Calm. Exposure to other virtualization platforms like VMware or Hyper-V and cloud platforms such as GCP, AWSKey responsibilities:Administration of a large-scale Nutanix AHV environment, including Prism Central, clusters, and virtual machines. Responsible for the setup, configuration, and management of Nutanix clusters and AHV hypervisors. Implement and manage high availability, backup, and disaster recovery strategies within the AHV ecosystem. Perform routine patching, upgrades, and capacity planning for Nutanix AHV infrastructure. Team management Skill.Technical experience:Proficient in Nutanix AHV components, including Prism, Data Protection, and Self-Service Restore. Hands-on experience in deploying and managing Nutanix clusters and virtual environments. Skilled in storage management, replication, and disaster recovery configurations. Expertise in troubleshooting performance issues, virtual networking, and storage integration (e.g., NFS, iSCSI). Familiar with Nutanix automation tools like Calm or scripting for task automation.
Professional Attributes:Excellent communication and interpersonal skills. Strong analytical and troubleshooting capabilities with the ability to resolve complex technical issues. Team player with the ability to collaborate across departments to achieve operational excellence.
Educational Qualification:Graduate/BTech, Nutanix Certified Professional (NCP), Cloud Certifications, or related certificationAdditional information:8-6 years of overall IT experience, with 5-4 years as a Nutanix AHV Administrator.


Qualifications

15 years full time educationBTech