Infra Tech Support Practitioner

Project Role :Infra Tech Support Practitioner

Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills :Splunk Administration

Good to have skills :NA
Minimum
5 year(s) of experience is required

Educational Qualification :Graduate fulltime degree
Summary:As a Splunk Administrator, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve providing hardware/software support and implementing technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands.

Key Responsibilities:-

Multi-Site Clustering (both Search heads & indexers stack) with replication strategies

Indexes management

Summary Indexes/DM Acceleration/Scheduled searches

Maintain Jobs & their performance

Splunk Install/Upgrade

Create & Develop Monitoring Jobs for alerts

Troubleshoot issues/error via different logs

SPL (tune real-time searches)

DMC, DB Connect exposure & knowledge

Maintain & develop documents (SOPs) of the whole platform

Technical Experience:-

Experience of working with YAML/Ansible for automation

Strong Architecture knowledge (distributed search/index lifecycle/cluster bundle/manage apps/rolling operation/buckets management)

Comfortable working with UNIX Platform

Basic Networking Skills

Azure DevOps/CICD pipelines for code deploy

Experience of working into Azure Cloud environment

Strong skills into core Splunk Enterprise Administration (Admin certified-preferable)

Professional Attributes:-

An individual should have a proven experience of at least 3.5 years as a Splunk administrator.

Hold great ability to understand the business requirements and converting them into solution designs,

Should be quality oriented,

Committed to deliver, pragmatic and solution oriented, and most importantly a team player and with great communication skills.

Educational
Qualifications:-

Graduate/full time degree

Additional Information:-

To support 24*7 environment with rotational shifts
 
Qualifications 
Graduate fulltime degree