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Accenture

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3.9

based on 54.7k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

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20044 Accenture Jobs

Inbound Sales Representative New Associate

Accenture Solutions Pvt Ltd

3.9

based on 54.7k Reviews

0-1 years

Gurgaon / Gurugram

Inbound Sales Representative New Associate

Accenture

posted 22d ago

Job Role Insights

Flexible timing

Key skills for the job

Customer Service Salesforce SAP Sales and Distribution Customer Support Business Development Electrical Maintenance

+ 9 more

Job Description

Skill required: Next Generation Customer Operations - Service Desk Non-Voice Support

Designation: New Associate

Qualifications:Any Graduation

Years of Experience:0-1 Years

Language - Ability:English - Proficient

What would you do?
You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process, who is good in typing is what is preferred here Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships.

What are we looking for?

Customer Service Management

Adaptable and flexible

Agility for quick learning

Ability to perform under pressure

Commitment to quality

Written and verbal communication

Roles and Responsibilities:

In this role you are required to solve routine problems, largely through precedent and referral to general guidelines

Your expected interactions are within your own team and direct supervisor

You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments

The decisions that you make would impact your own work

You will be an individual contributor as a part of a team, with a predetermined, focused scope of work

Please note that this role may require you to work in rotational shifts

Qualifications
Any Graduation

Employment Type: Full Time, Permanent

Read full job description

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What people at Accenture are saying

Inbound Sales Representative salary at Accenture

reported by 2 employees with 2-3 years exp.

₹4.1 L/yr - ₹5.3 L/yr

5% more than the average Inbound Sales Representative Salary in India

View more details

What Accenture employees are saying about work life

based on 54.7k employees

65%

85%

68%

76%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

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