Operations Engineer

Project Role :Operations Engineer


Project Role Description :Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.

Must have skills :ServiceNow Custom Application Creation


Good to have skills :NA
Minimum

3 year(s) of experience is required


Educational Qualification :15 years full time education

Summary:As an Operations Engineer, you will support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Your typical day will involve ensuring smooth operations and timely delivery of services.
Roles & Responsibilities:

Expected to perform independently and become an SME.

Required active participation/contribution in team discussions.

Contribute in providing solutions to work related problems.

Proactively identify and address operational issues.

Collaborate with cross-functional teams to ensure seamless service delivery.

Implement best practices for system operations.

Analyze system performance and recommend improvements.

Document operational procedures and guidelines for reference.
Professional & Technical Skills:

Must To Have Skills:Proficiency in ServiceNow Custom Application Creation.

Strong understanding of ITIL framework.

Experience in incident and problem management.

Knowledge of IT service management principles.

Hands-on experience in system monitoring and troubleshooting.
Additional Information:

The candidate should have a minimum of 3 years of experience in ServiceNow Custom Application Creation.

This position is based at our Bhubaneswar office.

A 15 years full time education is required.

Qualifications
15 years full time education