Application Tech Support Practitioner

Project Role :Application Tech Support Practitioner


Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

Must have skills :Oracle Database Administration (DBA)


Good to have skills :NA
Minimum

3 year(s) of experience is required


Educational Qualification :Graduate

Summary:As an Application Tech Support Practitioner for Oracle Database Administration, you will be responsible for providing ongoing support to clients, accurately defining and resolving issues using your deep product knowledge. Your typical day will involve communicating with clients, interpreting and designing solutions, and ensuring world-class systems are running smoothly.
Roles & Responsibilities:

Provide ongoing support to clients, acting as the interface between the client and the system or application.

Accurately define client issues and interpret and design solutions based on deep product knowledge.

Communicate effectively with clients, utilizing exceptional communication skills to ensure world-class systems are running smoothly.

Collaborate with cross-functional teams to ensure timely resolution of client issues and to continuously improve system performance.

Stay updated with the latest advancements in Oracle Database Administration, integrating innovative approaches for sustained competitive advantage.
Professional & Technical Skills:

Must To Have Skills:Proficiency in Oracle Database Administration.

Good To Have Skills:Experience with other database technologies such as MySQL or SQL Server.

Strong understanding of database architecture and design principles.

Experience with performance tuning and optimization techniques.

Solid grasp of backup and recovery procedures.

Experience with database security and access control mechanisms. Oracle Database Administrator:Key Responsibilities1:Must Have Skills:Preferred OCP with more than 5 years of experience 2:Good to have Skills:Azure / AWS Cloud knowledge 3:Build database systems of high availability and quality depending on each end users specialized role4:Design and implement database in accordance to end users information needs and views5:Determine, enforce and document database policies, procedures and standards 6:Perform tests and evaluations regularly to ensure data security, privacy and integrityTechnical :1:Experience should include DB design modelling and normalization capacity planning performance tuning storage management back-up and recovery managing schema sreport generation and DB clustering technologies2:Operating system experience in Linux 3:Oracle management tools Data Guard RMAN Data pump 4:Strong practical experience of ORACLE in a production RAC ASM environment 11gR2 5:Architecture design principles 6:Hands on experience with DB standards and end user applications-translating capacity
Professional Attributes1:Good verbal and written communication skills 2:Knowledge on ITIL
Educational Qualification15 years of mandatory education as per Accenture stds
Additional Information:

The candidate should have a minimum of 3 years of experience in Oracle Database Administration.

Qualifications
Graduate