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Application Support Engineer

2-7 years

Nagpur

Application Support Engineer

Accenture

posted 19d ago

Job Description




Project Role :
Application Support Engineer


Project Role Description :
Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :Workplace Solutions


Good to have skills :
Program Project Management
Minimum

2 year(s) of experience is required


Educational Qualification :
BE, BTech

Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving technical issues to ensure seamless operations.
Roles & Responsibilities:
  • Expected to perform independently and become an SME.
  • Required active participation/contribution in team discussions.
  • Contribute in providing solutions to work-related problems.
  • Proactively identify and resolve technical issues within critical business systems.
  • Collaborate with cross-functional teams to troubleshoot and address system malfunctions.
  • Develop and implement strategies to enhance system performance and reliability.
  • Provide technical support and guidance to end-users on system functionalities.
  • Document and maintain detailed records of system issues and resolutions.
    Professional & Technical Skills:
  • Must To Have Skills:Proficiency in Workplace Solutions.
  • Good To Have Skills:Experience with Program Project Management.
  • Strong understanding of system troubleshooting and issue resolution.
  • Knowledge of system performance optimization techniques.
  • Familiarity with ITIL framework and incident management processes.
    Additional Information:
  • The candidate should have a minimum of 2 years of experience in Workplace Solutions.
  • This position is based at our Nagpur office.
  • A BE, BTech degree is required.

    Qualifications
    BE, BTech

  • Employment Type: Full Time, Permanent

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    Company Website
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    What people at Accenture are saying

    4.1
     Rating based on 38 Application Support Engineer reviews

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    Read 38 reviews

    Application Support Engineer salary at Accenture

    reported by 316 employees
    ₹2.1 L/yr - ₹8.7 L/yr
    11% less than the average Application Support Engineer Salary in India
    View more details

    What Accenture employees are saying about work life

    based on 52.6k employees
    66%
    85%
    68%
    76%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Accenture Benefits

    Free Transport
    Cafeteria
    Work From Home
    Gymnasium
    Health Insurance
    Soft Skill Training +6 more
    View more benefits

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