Application Support Engineer

Project Role :Application Support Engineer


Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :Microsoft Active Directory


Good to have skills :NA
Minimum

3 year(s) of experience is required


Educational Qualification :15 years full time education

Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical problems that may arise.
Roles & Responsibilities:

Expected to perform independently and become an SME.

Required active participation/contribution in team discussions.

Contribute in providing solutions to work-related problems.

Collaborate with cross-functional teams to troubleshoot and resolve application issues.

Monitor and maintain the performance of critical business systems.

Identify and analyze software defects, providing timely resolutions.

Develop and implement effective solutions to enhance application functionality.

Provide technical support and guidance to end-users, ensuring their satisfaction with the applications.

Stay updated with the latest industry trends and technologies to continuously improve the application support process.
Professional & Technical Skills:

Must To Have Skills:Proficiency in Microsoft Active Directory.

Strong understanding of IT infrastructure and application support principles.

Experience in troubleshooting and resolving application issues.

Knowledge of scripting languages such as PowerShell or VBScript.

Familiarity with ITIL processes and best practices.

Good To Have Skills:Experience with cloud platforms such as Azure or AWS.
Additional Information:

The candidate should have a minimum of 3 years of experience in Microsoft Active Directory.

This position is based in Nagpur.

A 15 years full-time education is required.

Qualifications
15 years full time education