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Wireless Technologies Operations-Network Operations Representative

5-10 years

Hyderabad / Secunderabad

1 vacancy

Wireless Technologies Operations-Network Operations Representative

Accenture

posted 22hr ago

Job Role Insights

Flexible timing

Job Description


Project Role :Network Operations Representative

Project Role Description :Configure, integrate and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. Manage back office system data records. Support customer activations and configuration adjustments. Must have skills :Wireless Technologies Operations
Good to have skills :Cisco Firewall Minimum 5 year(s) of experience is required
Educational Qualification :
Key Reponsibilities :Respond to user/client escalations and engage functional escalation and Management escalation as required Manage requests incidents on ITSM tool Implement the changes as applicable, test the changes and handover to customer Manage the incidents, infra structure changes Required for easy transition into role and join on-call group which is high priority Work as a support lead and follow ITIL processes Works with the teams on upcoming features to identify risks and dependencies
Technical Experience : Must have good hands on experience on Wireless Access Point and packet analysis for network troubleshooting Installation and Configuration on Cisco routers, Load balancer, Switches , Cabling and Patch panels Good documentation and communication skills Good Knowledge on Network Monitoring tools like SolarWinds Orion and Cisco Prime Hands on troubleshooting skills in Cisco routers, Cisco Nexus Switches, Voice and Wireless Devices
Professional Attributes :-Good communiction skill, Leadership skills, team handling skills, analytical skills and good presentation skills and ability to work independently-Willing to work in 24/7 support rotational shifts

Employment Type: Full Time, Permanent

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Prepare for Operations Representative roles with real interview advice

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What people at Accenture are saying

Operations Representative salary at Accenture

reported by 2 employees with 1-2 years exp.
₹4.4 L/yr - ₹5.6 L/yr
53% more than the average Operations Representative Salary in India
View more details

What Accenture employees are saying about work life

based on 56.5k employees
65%
85%
67%
75%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Accenture Benefits

Free Transport
Cafeteria
Work From Home
Gymnasium
Health Insurance
Soft Skill Training +6 more
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