Technical Support & Customer Support Role (1-5 yrs)

Roles & Responsibilities - International Voice Process (Customer Support)

Key Responsibilities:

- Handle inbound and outbound customer calls efficiently.

- Resolve customer queries, provide accurate information, and ensure satisfaction.

- Maintain professional and clear communication with international customers.

- Follow company policies, quality standards, and compliance guidelines.

- Update and maintain customer records in the system.

- Escalate complex issues to the appropriate team when necessary.

- Work in rotational shifts and rotational offs (5-day workweek).

Requirements:

- Minimum 1+ year experience in International Voice Process.

- Excellent communication skills in English.

- Must be flexible with work schedules and shifts.

- Immediate joiners preferred.

Location: Bangalore | Salary: 4 LPA | 2-way cab (25km radius)

Contact HR Rini - 8904393371