Volody.com - Customer Support Role (1-2 yrs)

Company Description:

Volody is a leading AI-powered Contract LifeCycle Management Software provider trusted by enterprises globally. Our solution enables businesses and legal professionals to digitize and automate contract management processes efficiently. With a focus on transforming legacy contracts into strategic business assets, our platform ensures complete control over renewal dates, obligations, and terms.

Role Description:

This is a full-time on-site Customer Technical Support role located in Goregaon, Mumbai. The Customer Technical Support will be responsible for ensuring customer satisfaction by providing technical support to clients, resolving issues, and enhancing their experience with the CLM software on-cloud platform.

Qualifications:

- Interpersonal Skills and Communication

- 1-2 years experienced only

- Customer Support and Customer Satisfaction

- Analytical Skills

- Experience in technical support roles

- Ability to troubleshoot and problem-solve effectively

- Strong attention to detail and organization

- Knowledge of Contract LifeCycle Management software is a plus

- Bachelor's degree in Computer Science, Information Technology, or related field