Arista seeks an Advanced Services Engineer to provide advanced post-sales support, guidance, and assistance to account teams to address specific customer needs. In this position, you will be working as a technology expert in the Routing & Switching space to design, implement, and support (troubleshoot) our deployments within a number of customer infrastructures. The ideal candidate will also have a level of comfort communicating across all functions within Arista, as well as with clients and partners.
What Youll Do
You will provide advanced post-sales engineering support for Aristas Open Networking Data Center and Campus networking deployments for our enterprise and commercial customers
Review customer network designs for an EVPN, VxLAN, leaf-spine architecture and make recommendations for deployment
Assist customers in deploying and maintaining Arista s Network Packet Broker solutions
Migrate or interconnect to/from Cisco, Juniper, and other vendors to Arista infrastructure
Assist with configuration build-outs including creating network provisioning automation using Python and tools such as Chef or Ansible
Assist with implementation and change controls
You will assist with proof of concepts (POC) and in-depth testing to validate design scenario
Provide bug scrubs and code recommendations
Provide interface to TAC and internal development teams and the customer
You will provide customer advice regarding architectural questions, product prerequisites, product features, etc.
Translate complex business requirements into Leaf-Spine Network solutions
Assist Pre-Sales Engineer and Account Executives with designing Network solutions
Establish and maintaining strong relationships with key partners
Attend key partner events, training sessions, and provide ongoing training with the customer teams globally
Continue training to maintain expertise
Ability to understand the client s business objectives and technical needs
Ability to meet Service Level Agreements (SLAs) for sales and clients
Regularly exercises discretion and independent judgment
Maintain professional relationships with teammates, partners, and clients
Some travel may be required within assigned territory
Bachelor s degree in Computer Science or equivalent
Network Industry Certification preferred (e.g. CCIE (R&S), JNCIE)
5+ years working experience with network technologies including network design and deployments of Campus and