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IT Help Desk
Aarav Global Products & Services Private Limited
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
We are looking for a competent IT Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them.
An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers.
The goal is to create value for clients that will help preserve the company s reputation and business.
Requirements
- Proven experience as a help desk technician or other customer support role
- Tech savvy with working knowledge of office automation products, databases and remote control
- Good understanding of computer systems, mobile devices and other tech products
- Ability to diagnose and resolve basic technical issues
- Proficiency in English
- Excellent communication skills
- Customer-oriented and cool-tempered
- BSc/BA in IT, Computer Science or relevant field
Employment Type: Full Time, Permanent
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What people at Aarav Global Products & Services Private Limited are saying
What Aarav Global Products & Services Private Limited employees are saying about work life
based on 123 employees
Flexible timing
Monday to Saturday
No travel
Day Shift
Aarav Global Products & Services Private Limited Benefits
Submitted by Company
Health Insurance Soft Skill Training Education Assistance
Submitted by Employees
Health Insurance 
Job Training 
Work From Home 
International Relocation 
Team Outings 
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Aarav Global Products & Services Private Limited Mumbai Office Location
Mumbai, Maharashtra Office
Headquarter
6th Floor, Dlh Park, 601-A, Swami Vivekananda Rd,
Malad, Sunder Nagar, Malad West,
Mumbai, Maharashtra
400064
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