Telecaller cum Backend Execitive

• Calling Leads
  
• Punching applications on university portals.

Responsibilities:

• Lead Generation/Outreach: Contact potential students (leads) via phone to provide information about university programs, admission requirements, and the application process. This includes making outbound calls and responding to inbound inquiries.
• Application Assistance: Guide prospective students through the application process, answering their questions, and assisting them with completing application forms.
• Application Processing (Backend): Punch application details onto university portals accurately and efficiently. This requires strong data entry skills and attention to detail.
• Follow-up: Follow up with leads to track their application progress, address any concerns, and encourage them to complete the application.
• Data Management: Maintain accurate records of calls, applications, and student interactions. This may involve using CRM software or other tracking tools.
• Communication: Communicate effectively with prospective students, providing clear and concise information.
• Reporting: Provide regular updates on call activity, application status, and lead conversion rates.