Add office photos
Engaged Employer
i
This company page is being actively managed by
2COMS Team. If you also belong to the team, you
can get access from
here
2COMS
Compare
All Filters
543 2COMS Jobs
Customer Support Telesales opening - Dayshift Job - Mumbai
2COMS
posted 1d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
SUMMARY
Requirements
Job Title: Customer Support Telesales - Dayshift role - Mumbai, Salary upto 35k inhand.
Location : Saki Naka, Mumbai , Work from office.
Job Summary:
UG /Graduate in any field with minimum of 2yrs experience in customer support / Telesales/ Telemarketing role.
Should have excellent communication skills in English, along with english need to be fluent in either Bengali / Gujarati or Malayalam language.
DAY SHIFT JOB
Key Responsibilities:
1. Onboard new customers, providing training and support.
2. Build strong relationships with customers, understanding their needs.
3. Monitor customer health, identifying potential issues.
4. Develop and execute success plans.
5. Provide timely solutions to customer queries.
6. Collaborate with sales, marketing, and product teams.
7. Analyse customer data to identify trends and areas for improvement.
8. Conduct regular check-ins and business reviews.
1. 1-5 years of customer-facing experience.
2. Excellent communication and interpersonal skills.
3. Ability to understand customer needs and technical concepts.
4. Proactive problem-solving skills.
5. Familiarity with CRM software.
6. Should be ok to work rotational shift
Desirable Qualifications:
UG /Graduate in any field
Skills:
1. Customer relationship building.
2. Communication and presentation.
3. Problem-solving and analysis.
4. Time management and organization.
5. Technical aptitude.
Benefits What We Offer:
1. Competitive salary - 25 k to 35 inhand salary
2. Career growth opportunities.
3. Collaborative work environment.
4. Recognition and rewards.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Customer Support roles with real interview advice
People are getting interviews at 2COMS through
People are getting interviews through
(based on 22 2COMS interviews)
Job Portal
Referral
Walkin
Campus Placement
36%
23%
9%
5%
27% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at 2COMS are saying
What 2COMS employees are saying about work life
based on 431 employees
Strict timing
Alternate Saturday off
No travel
Day Shift
2COMS Benefits
Job Training 
Work From Home 
Soft Skill Training 
Team Outings 
Free Transport 
Compare 2COMS with
Team Lease
Compare
Quess
Compare
Randstad
Compare
ManpowerGroup
Compare
Kelly Services
Compare
Adecco Group
Compare
Gi Group
Compare
Iksula
Compare
Allegis Group
Compare
Genpact
Compare
V5 Global Services
Compare
Aarvi Encon
Compare
Kutumbh Care
Compare
Spectrum Talent Management
Compare
Buzzworks Business Services
Compare
S2 Infotech
Compare
Hays Business Solutions
Compare
Lobo Staffing Solutions
Compare
Kapston Services
Compare
Walsons Facility Solutions
Compare
Similar Jobs for you
Share an Interview