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based on 433 Reviews

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575 2COMS Jobs

International Voice process opening in a leading MNC Noida

0-5 years

Noida

International Voice process opening in a leading MNC Noida

2COMS

posted 21hr ago

Job Description

SUMMARY
Hiring for leading MNC at Noida location for experience customer support candidates, Salary upto 5.50 lpa

Job role:
Should be able to communicate in English as this job profile involves interaction with  customers from North American, Canadian & UK. 
  • Handling customer queries / request and complaints over the call
  • Analyze and process transactions accurately & on time. 
  • Document all transactions completed in a day. 
  • Make significant contribution towards collecting metrics on processes. 
  • Collaborate with the team to achieve common goals. 
  • Communicate with internal and external customers to resolve issues, questions and  concerns swiftly. 
Requirements
 Minimum qualification  -  Graduate in any discipline  
1 to 5  yrs  of work experience in Voice. Preferable voice exp. In finance.  
 Excellent communication skills and strong command over English language.  
 Excellent Customer Service Skills.  
 Willing to work in a  shift based  work schedule.  
 Excellent Analytical ability, Logical approach towards problem solving  
Benefits
PF/Medical coverage IJP - oppurtunity to get promotion internally
Both ways cab facility

Employment Type: Full Time, Permanent

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People are getting interviews at 2COMS through

(based on 23 2COMS interviews)
Job Portal
Referral
Walkin
Campus Placement
39%
22%
9%
4%
26% candidates got the interview through other sources.
High Confidence
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What people at 2COMS are saying

2.0
 Rating based on 1 Intern review

Likes

Friendly stuff and colleague

Dislikes

No hike and pay.

Read 1 review

What 2COMS employees are saying about work life

based on 433 employees
55%
45%
66%
98%
Strict timing
Alternate Saturday off
No travel
Day Shift
View more insights

2COMS Benefits

Job Training
Work From Home
Soft Skill Training
Team Outings
Free Transport
Health Insurance +6 more
View more benefits

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