AmbitionBox
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
i
2COMS
Compare
All Filters
265 2COMS Jobs
Customer Support Voice opening in Mumbai For leading matrimony company
2COMS
posted 7d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Manage outbound and inbound calls to address customer inquiries
- Promptly address all valid customer concerns
- Develop customer profiles and comprehend their partner preferences
- Identify customer needs and convey the client’s value proposition
- Schedule appointments or finalize deals with clients
- Contact leads from a database list and conduct research on potential prospects
- Educate customers on all products, services, and packages, including competitor offerings
- Utilize CRM and data entry systems
- Handle customer lead generation, pipeline management, organization, effective communication, and strong listening skills
- 1-5 years of customer/client handling experience in inbound/outbound customer service, telesales, telemarketing, or tele counselor role
- Exceptional communication and interpersonal skills
- Ability to comprehend customer needs and employ upselling and renewals techniques
- Proactive problem-solving skills
- Familiarity with CRM software
- Willingness to work rotational shifts and night shifts as per business requirements
- UG/Graduate in any field
- Customer relationship building
- Communication and presentation
- Problem-solving and analysis
- Time management and organization
- Technical aptitude
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Customer Support roles with real interview advice
Top 2COMS Customer Support Interview Questions
What people at 2COMS are saying
What 2COMS employees are saying about work life
2COMS Benefits
Job Training 
Work From Home 
Soft Skill Training 
Team Outings 
Free Transport 
Compare 2COMS with
Team Lease
Quess
Randstad
ManpowerGroup
Kelly Services
Adecco Group
Gi Group
Iksula
Allegis Group
Genpact
iEnergizer
WNS
AU Small Finance Bank
Conneqt Business Solutions
Ericsson
EXL Service
Sutherland Global Services
Delhivery
Equitas Small Finance Bank
Optum Global Solutions
Similar Jobs for you
Customer Support Voice opening in Mumbai For leading matrimony company
1-6 Yrs
Mumbai
Hiring Solaris Admin Professionals - Hyderabad
3-8 Yrs
Hyderabad / Secunderabad
Hiring For Mediterranean Chefs To Work in Queenstown (Newzealand)
3-8 Yrs
Hyderabad / Secunderabad
Hiring For SE/SSE (Channel/Project) - Bangalore
2-7 Yrs
Bangalore / Bengaluru
Recently Viewed
PHOTOS
InsuranceDekho
3 office photos
LIST OF COMPANIES
Credit Bajaar
Overview
SALARIES
Sobha
SALARIES
Sobha
REVIEWS
Omaxe
No Reviews
JOBS
Sobha
No Jobs
JOBS
Sobha
No Jobs
SALARIES
Sobha
No Salaries
JOBS
Lodha Group
No Jobs
SALARIES
Sobha
