Technical Support Voice - Customer Support - Chennai

Greetings,

Work From Office

Shift: Rotational Shift

Week Off: 5 days working (2 days rotational week off)

 Technical Support Voice Process

Candidate should have:

1.Good Communication skills with laptop/desktop/internet/broadband troubleshooting experience

2.Take calls Over Phone which involves working in different time zones.

3.Take calls from Global clients and initiate the right responses to them, positively and professionally.

4.Flexible to work in shifts.

5.Excellent English - both in verbal and written communication skills.

6.Knowledge of customer service principles and practices.

7.Good technical knowledge.

Qualification: Undergraduate / Graduate / Post Graduate

Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.