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Engaged Employer

2COMS

Compare

3.8

based on 444 Reviews

368 2COMS Jobs

Customer Service Voice - UPI

2coms

3.8

based on 444 Reviews

1-6 years

Gurgaon / Gurugram

Customer Service Voice - UPI

2COMS

posted 8d ago

Job Role Insights

Fixed timing

Key skills for the job

BPO Customer Service Voice Overs Salesforce CRM Hindi Call Center

+ 6 more

Job Description

SUMMARY

Looking for Graduate with 1 yr & above telesales or any sales experience candidate

Location: Gurugram

Job Summary:

We're seeking a Telesales/ Sales experience candidate to ensure customers achieve their goals using our products/services, driving long-term relationships and growth.

Key Responsibilities:

1. Onboard new customers.

2. Build strong relationships with customers, understanding their needs.

3. Monitor customer health, identifying potential issues.

4. Develop and execute success plans.

5. Provide timely solutions to customer queries.

6. Collaborate with sales, marketing, and product teams.

7. Analyse customer data to identify trends and areas for improvement.

8. Conduct regular check-ins and business reviews.

Requirements:

1. 1-5 years of customer-facing experience. in sales

2. Excellent communication and interpersonal skills.

3. Ability to understand customer needs and technical concepts.

4. Proactive problem-solving skills.

5. Familiarity with CRM software.

Desirable Qualifications:

Graduate in any field

Should have good communication skills in English

Skills:

1. Customer relationship building.

2. Communication and presentation.

3. Problem-solving and analysis.

4. Time management and organization.

5. Technical aptitude.

What We Offer:

1. Competitive salary.

2. Career growth opportunities.

3. Collaborative work environment.

4. Recognition and rewards.

Employment Type: Full Time, Permanent

Read full job description

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What people at 2COMS are saying

What 2COMS employees are saying about work life

based on 444 employees

55%

45%

65%

98%

Strict timing

Alternate Saturday off

No travel

Day Shift

View more insights

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