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Cluster Head
1Pharmacy Network
posted 4hr ago
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Job Description
- Managing & Growing the 1P Business: Overseeing and expanding the 1P business within the Hyderabad city cluster (~900 stores).
- Increasing Customer Penetration: Driving initiatives for increasing both online and offline sales of 1P products and services.
- Maintaining Relations with Key Partners: Cultivating excellent relationships with 1P partners, key suppliers, and other stakeholders.
- Tracking & Improving KPIs: Monitoring KPIs at store, zone, and city levels, and taking corrective actions to improve them.
- Representing the Company: Engaging with local municipal and law enforcement authorities on behalf of the company.
- Drive High Performance & Customer-Focused Culture: Obsessed with metrics, diving deep to identify root causes and implementing improvements aligned with speed, reliability, customer experience, and cost goals.
- Be Structured & Agile: Developing and implementing SOPs with a customer-first approach, fostering a culture of continuous improvement through lean practices.
- Lead Innovations with Speed: Finding simple yet effective solutions to complex problems, running experiments that challenge assumptions and drive innovation. Youll have the freedom to fail fast and make impactful changes.
- Build a Versatile & Transparent Culture: Hiring talent with complementary skills, over-communicating with ground teams, and remaining approachable.
- Work with the Owners Mindset: Acting as an owner rather than an employee, representing the companys values and serving as a culture ambassador.
Employment Type: Full Time, Permanent
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