Tata 1mg - Product Analyst (2-4 yrs)

About 1mg

Tata 1mg is a trusted health partner for end consumers and large institutions.

Our Mission is to make healthcare understandable, accessible, and affordable for all Indians.

Over the past three years, we've worked to build a healthcare platform that guides customers to the right and affordable care.

Today, Tata 1mg is present in 1000+ cities- And we're just getting started.

Leading the chart as one of the top consumer health platforms through ePharmacy, eDiagnostics, e-consult and offline stores, Tata 1mg has delivered over 15M ePharmacy orders, 2M eDiagnostics orders & 1M+ organic users/day in 2022 and we are just getting started.

Our strongest asset is our 6400+ people enabling us to deliver on our mission consistently.

Job Description :

Function : Technical Management - Product Management

Responsibilities :

- Develop a thorough understanding of the healthcare market, competitive products, and e-commerce market dynamics to gain insights into the latest market trends and competitors' movements.

- Gather, analyze, and distribute intelligence on products, competitors, and customer behaviors across different platforms to support the product development team in product discovery and conceptualization.

- Be the go-to person for the product, and collaborate with cross-functional Product, Analytics, and Strategy teams to help determine product vision, strategy, and roadmap of capabilities.

- Conduct regular competitive analysis on feature enhancement and feature rollouts by competitors.

- Use product usage data to understand customer pain points and recommend possible solutions to the product team.

- Constant learning and collaborating with the team to develop best practices for product configuration.

- Designing A/B and multivariate experiments to test out multiple hypotheses.

- Own complete end-to-end analytics of a product pod.

Requirements :

- Experience in various Analytics and Data Extraction tools such as SQL, Excel, Tableau, etc.(Good to have - Google Analytics, MixPanel, Metabase, etc.

- Ability to gather insights around product performance and user engagement/retention from clickstream data.

- Understanding of what drives user engagement and retention and how data can be used to evaluate this.

- Solid presentation and communication skills to highlight data trends, insights, and recommendations to improve engagement.

- 2+ years experience in online products (App/Web products) is a must (2 to 4 years is preferred).

- Experience in the instrumentation of data (events, screens, goals, etc) capturing for the above platforms.

- Retail / E-commerce experience necessary.

- Supply Chain Analytics experience would be an added advantage