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ZenTrades Senior Customer Success Associate Interview Questions and Answers
ZenTrades Senior Customer Success Associate Interview Experiences
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Senior Customer Success Associate Interview Questions & Answers
Pratap Purakayastha
posted on 24 Feb 2024
Selected
I applied via Campus Placement and was interviewed before Feb 2023. There were 2 interview rounds.
(1 Question)
- Q1. Tell me about yourself
(1 Question)
- Q1. What do u know about the company
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Anonymous
I applied via Recruitment Consultant and was interviewed in Aug 2017. There were 4 interview rounds.
Interview Preparation Tips
Experience: They have conducted reading skills and speaking skills.
Round: Resume Shortlist
Experience: Some miss classified pictures and wrote the description and remarks
General Tips: When I go for the interview at Amazon they have conducted one simple exam before that they were checked my speaking skills and professionalism. After that they called out me your selected please join particular day. And joined and continue with Amazon only, now I have completed one year. I'm feeling happy.
Skills: Communication
Duration: <1 week
Interview Questionnaire
2 Questions
- Q1. Why you choose this job role only
- Q2. If somebody give you the better salary but different organisation. Which will you choose
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Nov 2020. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. Leadership principles, Previous experience, Managerial and logical questions
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Apr 2021. There were 3 interview rounds.
Random current affair topic
(1 Question)
- Q1. Basic aptitude ; tell me about yourself
(1 Question)
- Q1. Tell me about yourself.
Interview Preparation Tips
- For fresher the basics
Can handle the situation with ease
I applied via Referral and was interviewed in Mar 2020. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. Previous work profile details like TAT, Quality and production rate, initiative taken for process development, about the profile applied for and few general questions.
Interview Preparation Tips
2) Give details about your Previous job in a simple way so that they can understand
3) Don’t lie
4) Be optimistic
I applied via Naukri.com and was interviewed in Sep 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. What is your achievements which is you proud of??
Interview Preparation Tips
I applied via Company Website and was interviewed in May 2019. There were 4 interview rounds.
Interview Questionnaire
5 Questions
- Q1. About your self
- Q2. About your previous company and job profile
- Q3. How do you relate your previous job profile with the profile you are applying
- Q4. Any thing extra ordinary you have done in your previous company (s) that has changed your business
- Ans.
Implemented a new customer feedback system that increased customer satisfaction by 20%
Implemented a new customer feedback system to gather insights and improve customer experience
Analyzed feedback data to identify common issues and areas for improvement
Implemented changes based on feedback to address customer concerns and enhance overall satisfaction
Trained team members on how to effectively use the new system and inte...
- Q5. Hobbies and all
Interview Preparation Tips
Have proper knowledge about your work experience
Make your CV precis and do adhere to it
Be honest
I applied via Company Website and was interviewed before Jul 2021. There were 2 interview rounds.
(1 Question)
- Q1. How often are you able to handle tasks without assistance
Interview Preparation Tips
Interview Questionnaire
2 Questions
- Q1. What is you profession
- Ans.
I am a Senior Associate in the field of finance, specializing in investment management.
I have expertise in analyzing financial data and making investment recommendations.
I work closely with clients to understand their financial goals and risk tolerance.
I monitor market trends and economic indicators to make informed investment decisions.
I have experience in portfolio management and asset allocation.
I may hold certifica...
- Q2. What is your ambition
- Ans.
My ambition is to become a respected leader in my field, making a positive impact through innovative solutions and mentorship.
To continuously learn and grow in my role
To lead and inspire a team towards success
To contribute to the advancement of the organization and industry
To mentor and guide junior colleagues in their professional development
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