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Xerox IT Helpdesk Executive Interview Questions and Answers

Updated 5 Dec 2022

Xerox IT Helpdesk Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Behavioral 

(2 Questions)

  • Q1. What does Ping command do.?
  • Ans. 

    Ping command is used to test the connectivity between two devices on a network.

    • Ping sends a small packet of data to the destination device and waits for a response.

    • It measures the time taken for the packet to reach the destination and come back.

    • It can be used to check if a device is reachable, troubleshoot network issues, and test internet connectivity.

    • Example: ping google.com

  • Answered by AI
  • Q2. Basic knowledge of IT Helpdesk

Interview Preparation Tips

Topics to prepare for Xerox IT Helpdesk Executive interview:
  • Troubleshooting Commands
  • Communication Skills
Interview preparation tips for other job seekers - Basic troubleshooting commands comunication skills

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jun 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about your self.
  • Q2. Reason of change from previous company.
  • Q3. Long term prospect if you selected for the company
Round 3 - Technical 

(3 Questions)

  • Q1. What check you have done while preparing GSTR 1 and GSTR 3B register.
  • Ans. 

    I have checked for accuracy of data, completeness of invoices, correct tax rates, and timely filing.

    • Checked for accuracy of data entered in GSTR 1 and GSTR 3B registers

    • Ensured all invoices are complete and contain necessary details

    • Verified correct tax rates are applied to each transaction

    • Ensured timely filing of GSTR 1 and GSTR 3B to avoid penalties

  • Answered by AI
  • Q2. How to tackle GSTR 2A reconciliation issues.
  • Ans. 

    To tackle GSTR 2A reconciliation issues, one must compare the data in GSTR 2A with purchase records and address any discrepancies.

    • Regularly download GSTR 2A from the GST portal

    • Compare the data in GSTR 2A with purchase records to identify any mismatches

    • Investigate the reasons for discrepancies such as missing invoices or incorrect data entry

    • Communicate with vendors to rectify any errors or missing invoices

    • Maintain prope...

  • Answered by AI
  • Q3. TDS complaince procedure and rules.
  • Ans. 

    TDS compliance involves deducting tax at source as per rules and depositing it with the government.

    • TDS should be deducted at the time of payment or credit, whichever is earlier.

    • TDS rates vary based on the nature of payment and the status of the deductee.

    • TDS returns should be filed quarterly using Form 26Q, 24Q, 27Q, or 27EQ.

    • Late filing or non-compliance can lead to penalties and legal consequences.

  • Answered by AI
Round 4 - Behavioral 

(1 Question)

  • Q1. Just a face to face meeting.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Totally they asked your Profile and Previous Organization details and KRA .
Round 3 - One-on-one 

(2 Questions)

  • Q1. Technical questions related to Profile and Education
  • Q2. Your Basic Knowledge on Technical , SQL Server ,
Round 4 - HR 

(1 Question)

  • Q1. Discussion on salary and Position and Formal Introduction with Dept. head

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn the Basic knowledge of your education if you go For Technical Round . They check your Basic Knowledge means ( Back to basics ) Rules .

I applied via Recruitment Consulltant and was interviewed in Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. What is sales and marketing
  • Ans. 

    Sales and marketing are two interconnected activities that aim to promote and sell products or services to customers.

    • Sales involves the process of identifying potential customers, persuading them to purchase a product or service, and closing the sale.

    • Marketing encompasses activities such as market research, product development, advertising, and branding to create awareness and generate demand for the product or service...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be natural as your are.

I applied via Approached by Company and was interviewed in Dec 2021. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Give your brief introduction , tell us something that is not mentioned in you resume.
  • Ans. Myself hritik , i am bca graduate from jnvu Jodhpur , i have been from last 3 years in this corporate sector , i have already worked with brands like canon , lumix , justdial , i have some more intrestes like reading novels , listing music , playing guitar sometimes singing as well , exploring places meeting new people.
  • Answered by Ritik Jawa
  • Q2. Tell us something about your last job experience , why do you think that you're fine for the placement , why we should give you this job.
  • Ans. Its been a glorious ride with the last brand i participated , i enjoyed my space and loved working with the team and mates , we have been from hard to harsh challenges and we saw them as opportunities to learn more and grow a lot. I m here because i had great time with last organization and now i wanna explore more , learn more soo i can grow myself more.
  • Answered by Ritik Jawa
  • Q3. Do you have any questions fo me.

Interview Preparation Tips

Topics to prepare for Canon Sales Executive interview:
  • Present G.k
  • Recent news , updates of company
  • Learn about your ownself
  • Knowledge about product they have
Interview preparation tips for other job seekers - Greet them with wishes as per your time schedule , be calm keep the flow with answers , be confident amd positive with your answers and this postiveness should be shown in your words and sentences and conversation , that confidence should shine from your face and eyes , make an good eye contact while delivering the interview , carry littel smile , interview is not about the knowledge you hold , it is all about the personality you have and how you handle situations and take decisions , be creative with some answers. And there you go , you'll definately got selected.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. What do you hope to achieve in this role?
  • Ans. 

    I hope to gain valuable hands-on experience, develop new skills, and contribute positively to the team.

    • Gain practical experience in the field

    • Develop new skills and knowledge

    • Contribute positively to the team by completing tasks efficiently and effectively

  • Answered by AI
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Java Full stack Experience based discussion
  • Q2. Docker, Kubernetes etc.
Round 3 - Technical 

(2 Questions)

  • Q1. Coding in Java, oops collection problem solving
  • Q2. Sql salary related questions
Round 4 - One-on-one 

(1 Question)

  • Q1. Manager and behavior
Round 5 - HR 

(1 Question)

  • Q1. Salary kitna loge bhai

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing Nothing Nothing Nothing Nothing Nothing Nothing
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Feb 2024.

Round 1 - Technical 

(5 Questions)

  • Q1. How you solve palindrome Reverse an string
  • Ans. 

    To solve a palindrome, compare the string with its reverse. To reverse a string, iterate through it in reverse order.

    • Iterate through the string in reverse order to create the reversed string.

    • Compare the original string with the reversed string to check if it is a palindrome.

    • Handle cases where the input string is empty or null.

  • Answered by AI
  • Q2. Revers a string
  • Ans. 

    Reverse a string

    • Use a loop to iterate through the characters of the string

    • Swap the characters from start to end to reverse the string

    • Return the reversed string

  • Answered by AI
  • Q3. Multiple jagged array how to iterate
  • Ans. 

    Use nested loops to iterate through each array and each element in a jagged array of strings.

    • Use a nested loop to iterate through each array in the jagged array

    • Within the nested loop, iterate through each element in the current array

    • Access each element using the indices of the arrays

  • Answered by AI
  • Q4. What is static value
  • Ans. 

    Static value is a value that remains constant and does not change.

    • Static value does not vary or fluctuate.

    • It remains the same regardless of external factors.

    • Examples include mathematical constants like pi (π) or physical constants like the speed of light.

  • Answered by AI
  • Q5. How to use debugging
  • Ans. 

    Debugging is the process of identifying and fixing errors in code to ensure it runs smoothly.

    • Use print statements to track the flow of the program and identify where the error occurs

    • Utilize debugging tools like breakpoints to pause the program at specific points and inspect variables

    • Step through the code line by line to understand the execution flow and pinpoint the issue

    • Check for syntax errors, logical errors, and run

  • Answered by AI

Skills evaluated in this interview

I applied via Campus Placement and was interviewed in Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

It had Coding (Leetcode Easy-Medium ) and Aptitude (Quant, Logical Reasoning, Data Interpretation and English)

Round 3 - One-on-one 

(1 Question)

  • Q1. Technical Round 1 - MongoDb queries, HTTP protocols, Sorting algorithms, 2 pointer approaches. I was asked about HTTP protocols and REST APIs because I had internship experience in those fields.
Round 4 - Technical 

(1 Question)

  • Q1. Managerial Round - Preference of hybrid or work from home, discussion on cloud technologies and simple discussion on sports.

Interview Preparation Tips

Topics to prepare for Lexmark International Software Engineer interview:
  • Data Structures
  • Algorithms
  • Database management system
  • OOPS
  • REST API
  • HTTP
Interview preparation tips for other job seekers - Stay calm and be confident about your preparation. Lexmark interviews are not very difficult to crack. I feel they mainly judge the attitude of the person than their skills.
Overall, it is one of the highest paying companies in Kolkata so keep an eye out for them,
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Coding related to Arrays and String

Round 2 - Technical 

(1 Question)

  • Q1. Explain your project?

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay calm, answer confidently

Xerox Interview FAQs

How many rounds are there in Xerox IT Helpdesk Executive interview?
Xerox interview process usually has 2 rounds. The most common rounds in the Xerox interview process are Resume Shortlist and Behavioral.
What are the top questions asked in Xerox IT Helpdesk Executive interview?

Some of the top questions asked at the Xerox IT Helpdesk Executive interview -

  1. What does Ping command d...read more
  2. Basic knowledge of IT Helpd...read more

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Xerox IT Helpdesk Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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