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Xerox IT Helpdesk Executive Interview Questions and Answers

Updated 5 Dec 2022

Xerox IT Helpdesk Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Behavioral 

(2 Questions)

  • Q1. What does Ping command do.?
  • Ans. 

    Ping command is used to test the connectivity between two devices on a network.

    • Ping sends a small packet of data to the destination device and waits for a response.

    • It measures the time taken for the packet to reach the destination and come back.

    • It can be used to check if a device is reachable, troubleshoot network issues, and test internet connectivity.

    • Example: ping google.com

  • Answered by AI
  • Q2. Basic knowledge of IT Helpdesk

Interview Preparation Tips

Topics to prepare for Xerox IT Helpdesk Executive interview:
  • Troubleshooting Commands
  • Communication Skills
Interview preparation tips for other job seekers - Basic troubleshooting commands comunication skills

Skills evaluated in this interview

Interview questions from similar companies

I applied via Company Website and was interviewed in Aug 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about your self
  • Q2. About your last company work

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident .if you are clear for ur word so you are selected

Interview Questionnaire 

1 Question

  • Q1. What is meant by ERP
  • Ans. 

    ERP stands for Enterprise Resource Planning.

    • ERP is a software system that integrates various business processes and functions into a single system.

    • It helps organizations to streamline their operations and improve efficiency.

    • ERP systems typically include modules for finance, human resources, inventory management, and customer relationship management.

    • Examples of popular ERP systems include SAP, Oracle, and Microsoft Dyna...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep focused

Skills evaluated in this interview

I appeared for an interview in Jul 2019.

Interview Questionnaire 

4 Questions

  • Q1. What is your aim?
  • Ans. 

    My aim is to utilize my analytical skills to provide valuable insights and drive data-informed decision making.

    • To leverage my expertise in data analysis to identify trends and patterns

    • To collaborate with cross-functional teams to develop data-driven solutions

    • To continuously learn and stay updated with the latest tools and techniques in data analysis

  • Answered by AI
  • Q2. What skills do you think you have to be a data analyst
  • Q3. Why you wanna work with Elsevier
  • Q4. How can you contribute your best to upgrade your organization

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and have enough knowledge for your organization and all the details you put in your resume.
So be sure you will be able to answer the question that will be raise by them
Just be confident and right
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. All basic question
Round 3 - Aptitude Test 

Mathematics test english test

Round 4 - One-on-one 

(1 Question)

  • Q1. Your experience expection
  • Ans. 

    My experience expectation is to work in a challenging and collaborative environment where I can utilize my skills and expertise to contribute to the success of the team and organization.

    • Seeking opportunities for professional growth and development

    • Working with a diverse and talented team

    • Being given responsibilities and autonomy to make decisions

    • Having clear communication and feedback channels

    • Being recognized and rewarde

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Apr 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Basic Details about Current Job Profile
Round 3 - One-on-one 

(2 Questions)

  • Q1. Job Profile details, checking out process knowledge, Finance related Questions, Revelant profile questions
  • Q2. What do you mean by Billing Why would you choose Billing profile How to manage billing discrepancies
  • Ans. 

    Billing refers to the process of generating invoices for goods or services provided to customers.

    • Billing involves creating invoices for products or services rendered to customers

    • Billing profiles are chosen to streamline the invoicing process and ensure accuracy in billing information

    • Managing billing discrepancies involves identifying errors in invoices, communicating with customers to resolve issues, and making necessa...

  • Answered by AI
Round 4 - One-on-one 

(1 Question)

  • Q1. Profile related Questions, Current ERP Process Knowledge
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Basic written and communication skills

Round 3 - One-on-one 

(2 Questions)

  • Q1. Sales scenario and project description
  • Q2. That’s upto your skillset

Interview Preparation Tips

Interview preparation tips for other job seekers - Company has employed a lot of people so please feel free to join this org.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Graph ques DSA, number pattern question

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

They will ask you about imposition.

Interview Preparation Tips

Interview preparation tips for other job seekers - Answer all the questions in your suitable language don't hesitate to use hindi!
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - Group Discussion 

Sharing experience in detail.

Round 2 - One-on-one 

(2 Questions)

  • Q1. Asking for shifts.
  • Q2. Salary discussion

Xerox Interview FAQs

How many rounds are there in Xerox IT Helpdesk Executive interview?
Xerox interview process usually has 2 rounds. The most common rounds in the Xerox interview process are Resume Shortlist and Behavioral.
What are the top questions asked in Xerox IT Helpdesk Executive interview?

Some of the top questions asked at the Xerox IT Helpdesk Executive interview -

  1. What does Ping command d...read more
  2. Basic knowledge of IT Helpd...read more

Tell us how to improve this page.

Xerox IT Helpdesk Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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