12-whta is in bound and out bound callings?

Question

Accepted Answer

Inbound and outbound callings refer to different types of phone calls made by individuals or organizations.

Inbound calling involves receiving incoming calls from customers or clients.
Outbound calling involves making outgoing calls to customers or clients.
Inbound calls are typically related to customer service, support, or inquiries.
Outbound calls are often made for sales, marketing, or follow-up purposes.
Examples of inbound calling include answering customer queries or providing technical support.
Examples of outbound calling include telemarketing calls or sales calls to potential customers.

Accepted Answer

Inbound calls are associate with the customer and outbound is connect with the organisation.

Accepted Answer

Inbound and outbound callings are terms used in customer service, telecommunication, and business processes to describe different types of phone calls made or received by an organization or individual.

Inbound Calling:

Definition: Inbound calls are made by customers or clients to the organization. These calls are typically initiated by the customer seeking assistance, information, or to make inquiries.

Examples:

Customer support calls for resolving issues.

Order placement or status inquiry.

Technical support or troubleshooting.

Reservations or appointment scheduling.

Purpose: Focused on customer service, support, and retention.

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Outbound Calling:

Definition: Outbound calls are initiated by the organization or its representatives to customers or potential clients.

Examples:

Sales calls to promote products or services.

Follow-ups on inquiries or leads.

Debt collection or payment reminders.

Customer satisfaction surveys.

Purpose: Focused on sales, marketing, and outreach efforts.

Both types of calls are commonly handled in call centers or by businesses with dedicated teams, often using automated systems or CRM tools for better efficiency and tracking.

Accepted Answer

Outbound calls are often made for sales, marketing, or follow-up purposes.

Examples of inbound calling include answering customer queries or providing technical support.

Examples of outbound calling include telemarketing calls or sales calls to potential customers.

Accepted Answer

Inbound calls are associate with the customer and outbound is connect with the organisation.

Accepted Answer

An bound call is initiated by the customer or prospect . 
An outbound call is initiated by a call centre representative.

Accepted Answer

in bound call is connect with customers for follow up and out bound call connect with organization, customer farm etc....

Accepted Answer

An inbound call center receives incoming calls from customers.

12-whta is in bound and out bound callings?

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