
Wipro


20+ Wipro Senior Associate Interview Questions and Answers
Q1. How can Wipro as BPS or technology can survive in the heavy market economy of IT industrial technology?
Wipro can survive in the heavy market economy of IT industrial technology by focusing on innovation, agility, and customer-centric approach.
Investing in research and development to stay ahead of the competition
Embracing agile methodologies to quickly adapt to changing market demands
Fostering a culture of innovation and creativity to drive new ideas and solutions
Providing exceptional customer service to build long-term relationships and loyalty
Expanding into new markets and in...read more
Q2. What is adult content?
Adult content refers to material that is intended for mature audiences and may contain explicit or sexual content.
Adult content is typically restricted to individuals who are of legal age to view such material.
It may include explicit images, videos, or written content that is sexually explicit or contains nudity.
Adult content can also refer to material that is considered morally or socially inappropriate for younger audiences, such as violence or graphic content.
Examples of a...read more
Q3. what you will do if your computer screen goes blue? How to connect wireless printer? how you will add your email to outlook?
If my computer screen goes blue, I would restart the computer and check for any error messages. To connect a wireless printer, I would follow the manufacturer's instructions. To add my email to Outlook, I would open the program and follow the steps to add a new account.
Restart the computer to see if the blue screen error resolves itself
Check for any error messages or codes on the blue screen
Follow the manufacturer's instructions to connect a wireless printer
Ensure the printer...read more
Q4. Tell me about BPO give brief
BPO stands for Business Process Outsourcing. It involves contracting non-core business functions to a third-party provider.
BPO is a cost-effective way for companies to outsource tasks such as customer service, data entry, and accounting.
It allows companies to focus on their core competencies while the BPO provider handles the non-core functions.
Examples of BPO providers include Accenture, IBM, and Infosys.
BPO can be done onshore, nearshore, or offshore depending on the locati...read more
Q5. Do you know about content review
Yes, content review involves evaluating and analyzing content for accuracy, relevance, and compliance.
Content review is a process of evaluating and analyzing content for accuracy, relevance, and compliance with guidelines and policies.
It involves checking for factual errors, grammatical mistakes, and ensuring that the content is appropriate for the intended audience.
Examples of content that may require review include social media posts, marketing materials, and website conten...read more
Q6. how we will add email to outlook?
To add email to Outlook, go to File > Account Settings > Account Settings > New > Email Account.
Go to File tab in Outlook.
Click on Account Settings.
Select Account Settings again.
Click on New to add a new email account.
Follow the prompts to set up the email account.
Ensure the email settings are correct before finishing the setup.
Q7. How to Handel irate Customer?
Handling irate customers requires active listening, empathy, and problem-solving skills.
Remain calm and professional
Listen actively and empathize with the customer's frustration
Apologize for the issue and take ownership of finding a solution
Offer options for resolution and follow through on commitments
Document the interaction for future reference
Examples: offering a refund, providing a discount on future purchases, or escalating the issue to a supervisor if necessary
Q8. How to Handel Angry Customer?
Handle angry customers by staying calm, listening actively, empathizing, apologizing, and finding a solution.
Remain calm and composed
Listen actively and let the customer vent
Empathize with the customer's situation
Apologize for the inconvenience caused
Find a solution that satisfies the customer
Follow up with the customer to ensure satisfaction
Q9. How to handle an arrogant customer?
Handling an arrogant customer requires patience, empathy, and effective communication.
Remain calm and composed
Listen actively and empathize with the customer's concerns
Avoid arguing or becoming defensive
Maintain a professional and respectful tone
Offer solutions or alternatives to address their issues
Seek assistance from a supervisor if necessary
Q10. how to connect wireless printer?
To connect a wireless printer, you need to ensure it is turned on, connect it to the same Wi-Fi network as your computer, and install the necessary drivers.
Ensure the wireless printer is turned on
Connect the wireless printer to the same Wi-Fi network as your computer
Install the necessary drivers on your computer for the wireless printer to work
Q11. how to handle critical escalations
Handle critical escalations by remaining calm, gathering information, prioritizing actions, communicating effectively, and following up.
Remain calm and composed to assess the situation objectively
Gather all relevant information to understand the root cause of the escalation
Prioritize actions based on urgency and impact
Communicate clearly and effectively with all stakeholders involved
Follow up to ensure resolution and prevent future escalations
Q12. how do you login into system
Login into the system by entering username and password.
Enter username in the designated field
Enter password in the designated field
Click on the 'Login' button to access the system
Q13. What is GIS and uses of GIS
GIS stands for Geographic Information System, a system designed to capture, store, manipulate, analyze, manage, and present spatial or geographic data.
GIS is used in urban planning to analyze population density and land use patterns.
GIS is used in natural resource management to track deforestation and monitor wildlife habitats.
GIS is used in emergency response to map out disaster areas and plan evacuation routes.
GIS is used in agriculture to optimize crop yields and monitor s...read more
Q14. how much experince you have
I have over 10 years of experience in the field.
10+ years of experience in the industry
Extensive knowledge and skills acquired over the years
Proven track record of successful projects and achievements
Q15. What is HTTPS explain HTTPS?
HTTPS stands for Hypertext Transfer Protocol Secure, it is a secure version of HTTP.
HTTPS encrypts data transferred between a user's browser and the website's server
It uses SSL/TLS protocols to ensure data security
Websites using HTTPS have a padlock icon in the address bar
Example: https://www.google.com
Q16. Qhat do you know about Wipro.
Wipro is an Indian multinational corporation that provides information technology, consulting and business process services.
Founded in 1945 by M.H. Hasham Premji
Headquartered in Bangalore, India
Employs over 190,000 people worldwide
Provides services in various industries including healthcare, banking, and retail
Listed on the National Stock Exchange of India and the New York Stock Exchange
Q17. 1.Types of xpath 2Locators in selenium
Xpath types include absolute and relative. Locators in Selenium include ID, Name, Class Name, Tag Name, Link Text, Partial Link Text, CSS Selector, and XPath.
Xpath types: Absolute and Relative
Locators in Selenium: ID, Name, Class Name, Tag Name, Link Text, Partial Link Text, CSS Selector, XPath
Q18. Short description on analytical skills?
Analytical skills involve the ability to collect, analyze, and interpret data to make informed decisions.
Ability to break down complex problems into smaller components
Critical thinking and problem-solving skills
Attention to detail and accuracy in data analysis
Strong research skills to gather relevant information
Ability to draw logical conclusions based on evidence
Proficiency in using analytical tools and software
Effective communication of findings and recommendations
Q19. what is bilocker?
Bilocker is a type of ransomware that encrypts files on a victim's computer and demands payment for decryption.
Bilocker is a malicious software that infects computers and encrypts files, making them inaccessible to the user.
Victims of Bilocker are typically asked to pay a ransom in order to receive the decryption key.
It is important to regularly back up files to prevent data loss in case of a ransomware attack.
Q20. Tell something on given topic
I will discuss the impact of artificial intelligence on the future of work.
AI is expected to automate routine tasks, leading to job displacement in some industries.
AI can also create new job opportunities in fields like data science and machine learning.
There are concerns about the ethical implications of AI in the workplace, such as bias in algorithms.
Companies are investing in upskilling their workforce to adapt to the changing landscape of work.
AI has the potential to incr...read more
Q21. What is IP Address?
An IP address is a unique numerical label assigned to each device connected to a computer network.
IP addresses are used to identify and locate devices on a network.
There are two types of IP addresses: IPv4 (e.g. 192.168.1.1) and IPv6 (e.g. 2001:0db8:85a3:0000:0000:8a2e:0370:7334).
IP addresses can be static (manually assigned) or dynamic (assigned by a DHCP server).
Q22. What is revenue?
Revenue is the income generated from sales of goods or services by a company.
Revenue is the total amount of money a company earns from its normal business activities.
It is calculated by multiplying the price of goods or services sold by the number of units sold.
Revenue can also include other sources such as interest, royalties, and fees.
Examples of revenue include sales revenue, subscription revenue, and advertising revenue.
Q23. tell me about the process
The process involves planning, executing, and evaluating tasks to achieve a specific goal or outcome.
The process typically starts with identifying the goal or objective.
Next, a plan is developed outlining the steps needed to achieve the goal.
Tasks are then executed according to the plan.
Finally, the results are evaluated to determine if the goal was achieved and if any adjustments are needed.
Examples: project management, product development, strategic planning.
Q24. explain rcm and related experience
RCM stands for Revenue Cycle Management, involves managing the financial aspects of healthcare services.
RCM involves processes such as patient registration, insurance verification, coding, billing, and collections.
Experience in working with healthcare billing software like Epic or Cerner is beneficial.
Knowledge of healthcare regulations such as HIPAA and compliance requirements is important.
Experience in analyzing revenue trends, identifying areas for improvement, and impleme...read more
Q25. What is Maps
Maps are visual representations of geographical areas, showing locations, roads, and other features.
Maps can be used for navigation and finding directions.
They can display different types of information such as terrain, population density, and political boundaries.
Examples of maps include Google Maps, paper atlases, and GPS devices.
Q26. Disadvantages of social media
Social media has several disadvantages.
Social media addiction
Cyberbullying and harassment
Spread of fake news and misinformation
Privacy concerns and data breaches
Negative impact on mental health
Distraction from real-life interactions
Comparison and self-esteem issues
Q27. Project in pervious company
Developed a project for a client in the healthcare industry
The project involved creating a web-based platform for patient data management
Collaborated with a team of developers and designers to ensure timely delivery
Implemented security measures to ensure compliance with HIPAA regulations
Conducted user testing and made necessary improvements based on feedback
Successfully delivered the project within the given timeline and budget
Q28. Explain about GIS
GIS stands for Geographic Information System, a system designed to capture, store, manipulate, analyze, manage, and present spatial or geographic data.
GIS integrates spatial data (maps) with data attributes (information)
It allows users to visualize, question, analyze, and interpret data to understand relationships, patterns, and trends
GIS is used in various industries such as urban planning, natural resource management, transportation, and public health
Examples of GIS applica...read more
Q29. Program on streAM
streAM is a program that focuses on streamlining processes and improving efficiency.
streAM program aims to optimize workflows and reduce unnecessary steps.
It may involve implementing automation tools or software to streamline tasks.
Examples of streAM programs include Lean Six Sigma initiatives or Agile project management methodologies.
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