Virtusa Software Services Analyst Interview Questions and Answers

Q1. What do you know about customer service
Ans. 
Customer service involves providing assistance and support to customers before, during, and after a purchase.
• Customer service is essential for building and maintaining positive relationships with customers.

• It includes addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.

• Examples of good customer service practices include active listening, empathy, and timely responses to customer need...read more
Answered by AI
Add your answer
Q2. How customer service is important
Ans. 
Customer service is important for building customer loyalty, resolving issues, and creating positive experiences.
• Customer service is crucial for building customer loyalty and retaining customers.

• It helps in resolving customer issues and complaints effectively.

• Good customer service can lead to positive word-of-mouth and repeat business.

• It plays a key role in creating a positive customer experience and building brand rep...read more
Answered by AI
Add your answer

Q1. What was your role and responsibilities
Add your answer
Q2. What do you know about router
Ans. 
A router is a networking device that forwards data packets between computer networks.
• Routers operate at the network layer of the OSI model

• They use routing tables to determine the best path for data packets to reach their destination

• Routers can be wired or wireless, and are commonly used in home and business networks

• Examples of popular router brands include Cisco, Netgear, and TP-Link
Answered by AI
Add your answer

Q1. What is data analysis and data science?
Ans. 
Data analysis involves examining, cleaning, transforming, and modeling data to discover useful information, while data science involves using scientific methods, algorithms, and systems to extract knowledge and insights from data.
• Data analysis focuses on examining and interpreting data to make informed decisions.

• Data science involves using various techniques and algorithms to extract insights and knowledge from data.

• Da...read more
Answered by AI
Add your answer
Q2. What is array explain numpy in python?
Ans. 
An array in numpy is a grid of values, all of the same type, and is indexed by a tuple of nonnegative integers.
• Numpy is a popular Python library for numerical computing.

• Arrays in numpy can be created using the np.array() function.

• Arrays can have multiple dimensions, such as 1D, 2D, or even higher dimensions.

• Numpy arrays are more efficient than Python lists for numerical operations.

• Example: import numpy as np arr = np.a
Answered by AI
Add your answer
Q3. What is dataframe?
Ans. 
Dataframe is a two-dimensional data structure in pandas that stores data in rows and columns.
• Dataframe is a key data structure in the pandas library for data manipulation and analysis

• It is similar to a table in a relational database or a spreadsheet in Excel

• Dataframes can be created from various data sources such as CSV files, databases, or dictionaries
Answered by AI
Add your answer
Q4. What is Power Bi
Ans. 
Power BI is a business analytics tool by Microsoft that provides interactive visualizations and business intelligence capabilities.
• Power BI allows users to connect to various data sources and create interactive reports and dashboards.

• Users can easily share and collaborate on reports with others within their organization.

• It offers a wide range of visualization options to present data in a meaningful way.

• Power BI can be ...read more
Answered by AI
Add your answer
Q5. What are the data visulaztion tools?
Ans. 
Data visualization tools are software that help in creating visual representations of data to aid in understanding and analysis.
• Tableau

• Power BI

• QlikView

• Google Data Studio

• D3.js
Answered by AI
Add your answer

The test level is moderate

Q1. Difference between c and java
Ans. 
C is a procedural language while Java is an object-oriented language.
• C is a low-level language, closer to the hardware, while Java is a high-level language.

• C requires manual memory management, while Java has automatic garbage collection.

• C is compiled directly to machine code, while Java is compiled to bytecode and runs on a virtual machine.

• C supports pointers, while Java does not.

• C is used for system programming, embed...read more
Answered by AI
Add your answer
Q2. Excel shortcuts
Add your answer

Q1. Can you provide a self-introduction?
Add your answer

Q1. Tell about your technical skills
Add your answer

Q1. About your self
Add your answer
Q2. How do you know about this position
Add your answer

Q1. Why do you want to join coforge
Add your answer
Q2. Why are you leaving your previous organisation
Add your answer

It consisted of Basic Mathematics and Logical Reasoning Questions

It was a 40 minutes Test with 2 coding Questions involved

Q1. What is your Technical Expertise
Add your answer
Q2. OOPs related questions
Add your answer
Q3. Write a small snippet on Sorting
Add your answer

Q1. What challenges have you faced in your life, that you think handled excellently?
Add your answer
Q2. What are your salary Expectations?
Add your answer

Q1. Why do want to join eclerx?
Add your answer

Q1. Tell me about financial market?
Add your answer

Q1. Match functionality in mainframes
Add your answer

Q1. Why do you want to join TCS
Add your answer