Ventair Service Incharge Interview Questions and Answers

Pending complaints can be managed by prioritizing them based on severity, assigning them to the appropriate team member, and following up regularly.

• Categorize complaints based on their urgency and severity

• Assign complaints to the appropriate team member based on their expertise

• Set realistic timelines for resolution and communicate them to the customer

• Follow up regularly with the customer and the team member assigned to...read more

TAT can be managed by setting clear goals, prioritizing tasks, optimizing processes, and monitoring progress.

• Define clear goals and expectations for TAT

• Prioritize tasks based on urgency and importance

• Optimize processes to reduce time and increase efficiency

• Monitor progress regularly and make adjustments as needed

• Use technology and automation to streamline workflows

• Train and empower employees to take ownership of TAT

• Est...read more