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30+ Narayana Package And Drinking Water Industries Interview Questions and Answers

Updated 20 Mar 2025

Q1. if a laptop os crashed, what you do to recover the file?

Ans.

Recover files by booting from a recovery disk or using data recovery software.

  • Boot from a recovery disk and attempt to recover files

  • Use data recovery software to scan the hard drive for recoverable files

  • If the laptop has a backup system, restore files from the backup

  • Avoid using the laptop until the files are recovered to prevent overwriting data

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Q2. if a system not getting internet. what steps you do to troubleshoot?

Ans.

To troubleshoot a system not getting internet, I would perform the following steps.

  • Check if other devices on the same network are able to connect to the internet

  • Check if the network cable is properly connected to the system

  • Check if the network adapter is enabled and working properly

  • Check if the IP address and DNS settings are configured correctly

  • Check if there are any firewall or antivirus software blocking the internet connection

  • Restart the router/modem and the system

  • Perform...read more

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Q3. What are the steps to install the Windows 10 and Windows 11 operating systems?

Ans.

Steps to install Windows 10 and 11 include preparation, installation, and configuration.

  • 1. Prepare installation media: Use a USB drive or DVD with the Windows ISO file.

  • 2. Boot from installation media: Restart the computer and select the USB/DVD in BIOS/UEFI.

  • 3. Choose language and preferences: Select your language, time, and keyboard settings.

  • 4. Click 'Install Now': Start the installation process.

  • 5. Enter product key: Input your Windows product key or choose 'I don't have a pr...read more

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Q4. What is the Dynamic Host Configuration Protocol (DHCP)?

Ans.

DHCP is a network management protocol that automatically assigns IP addresses to devices on a network.

  • DHCP eliminates the need for manual IP address configuration.

  • It operates on a client-server model where the DHCP server manages IP address allocation.

  • DHCP can provide additional network configuration information, such as subnet mask and default gateway.

  • Example: When a device connects to a Wi-Fi network, it requests an IP address from the DHCP server.

  • DHCP leases IP addresses f...read more

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Q5. What is the process for configuring Outlook?

Ans.

Configuring Outlook involves setting up email accounts, adjusting settings, and ensuring connectivity for optimal use.

  • Open Outlook and go to 'File' > 'Account Settings' > 'Account Settings'.

  • Click 'New' to add a new email account and select 'Email Account'.

  • Enter your name, email address, and password, then click 'Next'.

  • Outlook will attempt to configure the account automatically; if it fails, select 'Manual setup'.

  • For manual setup, choose the account type (IMAP/POP3/Exchange) a...read more

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Q6. What is your understanding of rotational shifts?

Ans.

Rotational shifts involve employees working different schedules, often rotating between day, evening, and night shifts.

  • Rotational shifts help ensure 24/7 coverage in industries like healthcare and IT.

  • Employees may rotate shifts weekly or monthly, promoting flexibility.

  • Example: A nurse may work day shifts one week and night shifts the next.

  • Rotational shifts can impact work-life balance and require adjustment.

  • Effective communication is crucial to manage shift changes and handov...read more

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Q7. What is the difference between service request and incident

Ans.

Service request is a formal request for help or information, while incident is an unplanned event that disrupts normal operation.

  • Service request is a proactive request for assistance or information, often initiated by the user.

  • Incident is a reactive event that causes a disruption in normal operations, such as a system outage or software malfunction.

  • Service requests are typically routine and can be planned in advance, while incidents are unexpected and require immediate attent...read more

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Q8. Has the entire network experienced an outage?

Ans.

The entire network can experience an outage due to various factors like hardware failure, software bugs, or external attacks.

  • Hardware failure: A router or switch malfunction can disrupt connectivity.

  • Software bugs: A critical update might cause network services to crash.

  • External attacks: DDoS attacks can overwhelm network resources, leading to outages.

  • Power outages: Loss of power to data centers can take down entire networks.

  • Configuration errors: Incorrect settings can lead to...read more

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Q9. What is ram,rom

Ans.

RAM stands for Random Access Memory, used for temporary storage of data and instructions. ROM stands for Read-Only Memory, used for permanent storage of data and instructions.

  • RAM is volatile memory that stores data and machine code currently being used by the CPU

  • ROM is non-volatile memory that stores firmware and boot-up instructions for the computer

  • RAM is faster but loses data when power is turned off, while ROM is slower but retains data even when power is off

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Q10. What is active directory and how does works.

Ans.

Active Directory is a directory service developed by Microsoft for Windows domain networks.

  • Centralized database for managing network resources

  • Stores information about users, computers, and other network objects

  • Allows administrators to control access and permissions

  • Supports single sign-on for users to access multiple resources with one login

  • Uses Lightweight Directory Access Protocol (LDAP) for communication

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Q11. How to configure outlook

Ans.

Configuring Outlook involves setting up email accounts, server settings, and personal preferences.

  • Open Outlook and click on File

  • Click on Add Account and enter your email address and password

  • Follow the prompts to set up server settings and account preferences

  • Customize settings such as signature, automatic replies, and calendar options

  • Test the account to ensure it is working properly

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Q12. What is networking?

Ans.

Networking is the practice of connecting computers and devices to share resources and communicate effectively.

  • Facilitates communication between devices, e.g., computers, printers, and servers.

  • Enables resource sharing, such as files and internet connections.

  • Utilizes protocols like TCP/IP for data transmission.

  • Can be wired (Ethernet) or wireless (Wi-Fi) connections.

  • Supports various network types, including LAN, WAN, and VPN.

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Q13. Difference between SSD & HDD

Ans.

SSD is faster, more durable, and more expensive than HDD.

  • SSD uses flash memory to store data, while HDD uses spinning disks.

  • SSD has faster read/write speeds compared to HDD.

  • SSD is more durable as it has no moving parts, while HDD can fail due to mechanical issues.

  • SSD is more expensive per GB compared to HDD.

  • Examples: SSD - Samsung 970 EVO, HDD - Seagate Barracuda

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Q14. Is the VPN not working?

Ans.

The VPN may not be working due to various issues like connectivity, configuration, or server problems.

  • Check internet connectivity: Ensure the device is connected to the internet.

  • Verify VPN credentials: Incorrect username or password can prevent access.

  • Inspect VPN settings: Ensure the correct server address and protocol are configured.

  • Firewall or antivirus interference: Sometimes, security software can block VPN connections.

  • Server status: The VPN server may be down or experien...read more

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Q15. what is AD & DNS

Ans.

AD is Active Directory, a Microsoft service for managing users, computers, and resources. DNS is Domain Name System, a protocol for translating domain names to IP addresses.

  • AD is used for centralized authentication and authorization of users and computers in a network

  • DNS is used for resolving domain names to IP addresses

  • AD and DNS are often used together in a Windows environment

  • AD can store DNS information for a domain

  • DNS can be integrated with AD for secure dynamic updates

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Q16. What is firewall and how does works.

Ans.

A firewall is a network security system that monitors and controls incoming and outgoing network traffic based on predetermined security rules.

  • Acts as a barrier between a trusted internal network and untrusted external network

  • Filters traffic based on rules set by the network administrator

  • Can be hardware-based or software-based

  • Examples include Cisco ASA, Palo Alto Networks, and Windows Firewall

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Q17. Do you know how to troubleshoot desktop related issue

Ans.

Yes, I know how to troubleshoot desktop related issues.

  • Identify the specific issue reported by the user

  • Check for any error messages or codes

  • Verify hardware connections and cables

  • Restart the computer and check if the issue persists

  • Update or reinstall necessary drivers and software

  • Scan for malware or viruses

  • Perform system diagnostics and hardware tests

  • Consult technical documentation or online resources for troubleshooting steps

  • Seek assistance from colleagues or experts if neede...read more

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Q18. What is the difference local and Network printers and How do you install

Ans.

Local printers are directly connected to a single computer, while network printers are shared among multiple users on a network.

  • Local printers are connected to a single computer via USB or parallel port.

  • Network printers are connected to a network and can be accessed by multiple users.

  • To install a local printer, you typically plug it into the computer and follow the installation instructions provided by the manufacturer.

  • To install a network printer, you need to connect it to t...read more

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Q19. Did you have good experience in Troubleshooting software and hardware

Ans.

Yes, I have extensive experience in troubleshooting both software and hardware issues.

  • I have successfully resolved software issues such as system crashes, software conflicts, and performance issues.

  • I have diagnosed and fixed hardware problems like faulty components, connectivity issues, and hardware failures.

  • I am skilled in using diagnostic tools and techniques to identify and resolve issues efficiently.

  • I have experience in troubleshooting a wide range of devices including co...read more

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Q20. Do you know how to install OS

Ans.

Yes, I know how to install an operating system.

  • Ensure you have a bootable installation media, such as a USB drive or DVD.

  • Restart the computer and access the BIOS or UEFI settings.

  • Set the boot order to prioritize the installation media.

  • Save the changes and exit the BIOS or UEFI settings.

  • Follow the on-screen instructions to select the language, partition the hard drive, and install the OS.

  • Wait for the installation process to complete and the computer to restart.

  • Configure the in...read more

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Q21. How do you install OS software

Ans.

OS software can be installed through various methods such as using installation media, network installation, or virtualization.

  • Use installation media such as a CD/DVD or USB drive to boot the system and follow the on-screen instructions.

  • Perform a network installation by booting from a network server and installing the OS over the network.

  • Utilize virtualization software like VMware or VirtualBox to create a virtual machine and install the OS on it.

  • Choose the appropriate instal...read more

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Q22. What is sorage device

Ans.

A storage device is a hardware device that stores data, files, and information.

  • Examples include hard disk drives, solid-state drives, USB flash drives, and memory cards.

  • Storage devices can be internal or external to a computer system.

  • They are used to store and retrieve data and files for later use.

  • Storage capacity and speed are important factors to consider when choosing a storage device.

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Q23. What is Subnet mask?

Ans.

Subnet mask is a 32-bit number used to identify the network and host portions of an IP address.

  • It is used to divide an IP address into network and host portions.

  • It is represented in decimal format, like 255.255.255.0.

  • It is used in conjunction with IP addresses to determine network and host addresses.

  • It is used in routing decisions to determine the best path for network traffic.

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Q24. What is the Active Directory

Ans.

Active Directory is a directory service developed by Microsoft for Windows domain networks.

  • Centralized database for managing network resources

  • Stores information about users, computers, groups, etc.

  • Allows for authentication and authorization of users

  • Facilitates management of network resources and security policies

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Q25. What is ip address,

Ans.

An IP address is a unique numerical identifier assigned to devices connected to a network.

  • IP stands for Internet Protocol

  • It consists of four sets of numbers separated by dots

  • It identifies the location of a device on a network

  • It allows devices to communicate with each other over the internet

  • Example: 192.168.1.1

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Q26. Difference between cat5 and cat6

Ans.

Cat5 supports up to 100 Mbps while Cat6 supports up to 10 Gbps.

  • Cat5 has a maximum bandwidth of 100 MHz while Cat6 has a maximum bandwidth of 250 MHz.

  • Cat6 has stricter specifications for crosstalk and system noise compared to Cat5.

  • Cat6 cables are thicker and less flexible than Cat5 cables.

  • Cat6 cables are more expensive than Cat5 cables.

  • Cat6 is recommended for high-speed data transfers and larger networks.

  • Cat5 is suitable for basic home and office networks.

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Q27. Color coding for crimping

Ans.

Color coding is used to identify the correct crimping tool and die size for a specific wire gauge.

  • Different colors represent different wire gauges

  • Matching the color of the wire with the color on the crimping tool ensures the correct die size is used

  • Color coding is industry standard and helps prevent errors and ensure safety

  • Examples of color coding include red for 22-18 AWG, blue for 16-14 AWG, and yellow for 12-10 AWG

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Q28. Describe Osi layers?

Ans.

OSI (Open Systems Interconnection) model is a conceptual model that characterizes and standardizes the communication functions of a telecommunication or computing system.

  • OSI model has 7 layers: Physical, Data Link, Network, Transport, Session, Presentation, and Application.

  • Each layer has a specific function and communicates with the adjacent layers.

  • The layers are designed to be independent of each other, allowing for easier development and maintenance of network protocols.

  • Exa...read more

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Q29. Win 10 os installed

Ans.

Yes, Windows 10 operating system is installed.

  • The computer is running on Windows 10.

  • The user interface and features of Windows 10 are present.

  • Applications and programs compatible with Windows 10 can be installed and run.

  • Windows 10 updates are available and can be installed.

  • Windows 10 system requirements are met.

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Ans.

Outlook is a popular email client developed by Microsoft.

  • Outlook is used for sending and receiving emails.

  • It also includes features like calendar, task manager, contact manager, and note taking.

  • Outlook can be accessed through desktop application, web browser, or mobile app.

  • It supports integration with other Microsoft products like Office 365.

  • Outlook allows users to organize emails into folders and set up rules for automatic email management.

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