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10+ Value Point Systems System Engineer Interview Questions and Answers

Updated 10 Mar 2025

Q1. if a laptop os crashed, what you do to recover the file?

Ans.

Recover files by booting from a recovery disk or using data recovery software.

  • Boot from a recovery disk and attempt to recover files

  • Use data recovery software to scan the hard drive for recoverable files

  • If the laptop has a backup system, restore files from the backup

  • Avoid using the laptop until the files are recovered to prevent overwriting data

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Q2. What are the steps to install the Windows 10 and Windows 11 operating systems?

Ans.

Steps to install Windows 10 and 11 include preparation, installation, and configuration.

  • 1. Prepare installation media: Use a USB drive or DVD with the Windows ISO file.

  • 2. Boot from installation media: Restart the computer and select the USB/DVD in BIOS/UEFI.

  • 3. Choose language and preferences: Select your language, time, and keyboard settings.

  • 4. Click 'Install Now': Start the installation process.

  • 5. Enter product key: Input your Windows product key or choose 'I don't have a pr...read more

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Q3. if a system not getting internet. what steps you do to troubleshoot?

Ans.

To troubleshoot a system not getting internet, I would perform the following steps.

  • Check if other devices on the same network are able to connect to the internet

  • Check if the network cable is properly connected to the system

  • Check if the network adapter is enabled and working properly

  • Check if the IP address and DNS settings are configured correctly

  • Check if there are any firewall or antivirus software blocking the internet connection

  • Restart the router/modem and the system

  • Perform...read more

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Q4. What is the Dynamic Host Configuration Protocol (DHCP)?

Ans.

DHCP is a network management protocol that automatically assigns IP addresses to devices on a network.

  • DHCP eliminates the need for manual IP address configuration.

  • It operates on a client-server model where the DHCP server manages IP address allocation.

  • DHCP can provide additional network configuration information, such as subnet mask and default gateway.

  • Example: When a device connects to a Wi-Fi network, it requests an IP address from the DHCP server.

  • DHCP leases IP addresses f...read more

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Q5. What is the process for configuring Outlook?

Ans.

Configuring Outlook involves setting up email accounts, adjusting settings, and ensuring connectivity for optimal use.

  • Open Outlook and go to 'File' > 'Account Settings' > 'Account Settings'.

  • Click 'New' to add a new email account and select 'Email Account'.

  • Enter your name, email address, and password, then click 'Next'.

  • Outlook will attempt to configure the account automatically; if it fails, select 'Manual setup'.

  • For manual setup, choose the account type (IMAP/POP3/Exchange) a...read more

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Q6. What is your understanding of rotational shifts?

Ans.

Rotational shifts involve employees working different schedules, often rotating between day, evening, and night shifts.

  • Rotational shifts help ensure 24/7 coverage in industries like healthcare and IT.

  • Employees may rotate shifts weekly or monthly, promoting flexibility.

  • Example: A nurse may work day shifts one week and night shifts the next.

  • Rotational shifts can impact work-life balance and require adjustment.

  • Effective communication is crucial to manage shift changes and handov...read more

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Q7. What is ram,rom

Ans.

RAM stands for Random Access Memory, used for temporary storage of data and instructions. ROM stands for Read-Only Memory, used for permanent storage of data and instructions.

  • RAM is volatile memory that stores data and machine code currently being used by the CPU

  • ROM is non-volatile memory that stores firmware and boot-up instructions for the computer

  • RAM is faster but loses data when power is turned off, while ROM is slower but retains data even when power is off

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Q8. How to configure outlook

Ans.

Configuring Outlook involves setting up email accounts, server settings, and personal preferences.

  • Open Outlook and click on File

  • Click on Add Account and enter your email address and password

  • Follow the prompts to set up server settings and account preferences

  • Customize settings such as signature, automatic replies, and calendar options

  • Test the account to ensure it is working properly

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Q9. What is networking?

Ans.

Networking is the practice of connecting computers and devices to share resources and communicate effectively.

  • Facilitates communication between devices, e.g., computers, printers, and servers.

  • Enables resource sharing, such as files and internet connections.

  • Utilizes protocols like TCP/IP for data transmission.

  • Can be wired (Ethernet) or wireless (Wi-Fi) connections.

  • Supports various network types, including LAN, WAN, and VPN.

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Q10. Difference between SSD & HDD

Ans.

SSD is faster, more durable, and more expensive than HDD.

  • SSD uses flash memory to store data, while HDD uses spinning disks.

  • SSD has faster read/write speeds compared to HDD.

  • SSD is more durable as it has no moving parts, while HDD can fail due to mechanical issues.

  • SSD is more expensive per GB compared to HDD.

  • Examples: SSD - Samsung 970 EVO, HDD - Seagate Barracuda

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Q11. what is AD & DNS

Ans.

AD is Active Directory, a Microsoft service for managing users, computers, and resources. DNS is Domain Name System, a protocol for translating domain names to IP addresses.

  • AD is used for centralized authentication and authorization of users and computers in a network

  • DNS is used for resolving domain names to IP addresses

  • AD and DNS are often used together in a Windows environment

  • AD can store DNS information for a domain

  • DNS can be integrated with AD for secure dynamic updates

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