20+ TVS Credit Interview Questions and Answers

Handling customers according to company rules and regulations.

• Understand and follow company policies and procedures

• Be polite and professional when dealing with customers

• Listen actively to customer concerns and provide appropriate solutions

• Maintain accurate records of customer interactions

• Ensure customer satisfaction while adhering to company guidelines

• Handle difficult customers with patience and empathy

• Escalate issues to higher authorities when necessary

If a customer breaks their EMI, I will follow a systematic approach to address the situation.

• Contact the customer to understand the reason for the missed payment

• Offer alternative payment options or reschedule the payment

• Assess the customer's financial situation and provide guidance if needed

• Implement appropriate penalties or charges as per the agreement

• Maintain regular communication with the customer to ensure future payments are made on time

The collection process refers to the systematic approach taken by a company or organization to recover outstanding debts from customers or clients.

• The process typically involves contacting the debtor to remind them of the overdue payment and requesting immediate payment.

• If the debtor fails to respond or make the payment, collection efforts may escalate to sending formal letters, making phone calls, or even taking legal action.

• Collection executives often use various techniques...read more

To manage a team/dealer effectively, communication, motivation, and support are key.

• Establish clear goals and expectations for the team/dealer.

• Communicate regularly to provide updates, feedback, and support.

• Motivate team members with incentives, recognition, and opportunities for growth.

• Provide training and resources to help team/dealer succeed.

• Address any issues or conflicts promptly and constructively.

I am familiar with SAP FICO end user functions and T-Codes for accounts payable and bank reconciliation statement.

• I have experience in using T-Codes such as FBL1N for vendor line items and F110 for payment runs in accounts payable.

• For bank reconciliation statement, I have used T-Code FF67 for manual bank statement and FF.5 for automatic bank statement.

• I am also familiar with the process of clearing open items in both accounts payable and bank reconciliation statement.

• In addit...read more

CD loan stands for Certificate of Deposit loan.

• A CD loan is a type of loan that is secured by a certificate of deposit.

• The borrower pledges their certificate of deposit as collateral for the loan.

• The loan amount is typically a percentage of the value of the certificate of deposit.

• CD loans often have lower interest rates compared to other types of loans.

• If the borrower defaults on the loan, the lender can seize the certificate of deposit.

• CD loans are commonly used by individua...read more

My current CTC is $80,000 per year.

• My current CTC is $80,000 per year

• I am currently earning $80,000 annually

• My current salary package is $80,000

Different clustering algorithms include K-means, DBSCAN, Hierarchical clustering, and Gaussian Mixture Models.

• K-means: partitions data into K clusters based on centroids

• DBSCAN: density-based clustering algorithm

• Hierarchical clustering: builds a tree of clusters

• Gaussian Mixture Models: assumes data points are generated from a mixture of Gaussian distributions

My career goal is to become a successful sales professional and eventually move into a leadership role.

• I want to consistently exceed sales targets and build strong relationships with clients.

• I plan to continuously develop my skills and knowledge in sales and business management.

• I aspire to eventually lead a team of sales professionals and drive growth for the company.

• For example, in my previous role as a Sales Executive, I consistently exceeded my sales targets and was recogn...read more

I have 5+ years of collection sales experience in various industries.

• Managed accounts receivable for a portfolio of clients

• Negotiated payment plans with delinquent customers

• Utilized CRM software to track collections progress

• Collaborated with sales team to prevent future payment issues

I am open to negotiation based on the job requirements and market standards.

• I am looking for a fair and competitive salary package

• I am willing to consider other benefits such as health insurance, retirement plans, etc.

• I have researched the average salary range for this position in this industry and location

• I am open to discussing salary expectations during the interview process

The question is invalid and does not have a meaningful answer.

• The question is mathematically incorrect as it does not specify what 'bucket' represents.

• Without knowing the value of 'bucket', it is impossible to determine the answer.

• It is likely that the question was asked to test the candidate's ability to identify and handle invalid or nonsensical questions.

The method of collection refers to the process of gathering information or data.

• There are various methods of collection, such as surveys, interviews, observations, and data analysis.

• Surveys involve asking individuals a set of questions to gather information.

• Interviews involve having direct conversations with individuals to gather insights.

• Observations involve observing and recording behaviors or events.

• Data analysis involves analyzing existing data to draw conclusions.

• For exa...read more

Window functions in SQL are used to perform calculations across a set of table rows related to the current row.

• Window functions are used to calculate values based on a set of rows related to the current row.

• They allow you to perform calculations without grouping the rows into a single output row.

• Examples of window functions include ROW_NUMBER(), RANK(), DENSE_RANK(), and NTILE().

Repo charge is the fee charged by a lender when a borrower defaults on a loan and the lender seizes and sells the collateral.

• Repo charge is short for 'repurchase agreement charge.'

• It is a fee charged by a lender when a borrower defaults on a loan and the lender seizes and sells the collateral.

• The repo charge is meant to cover the lender's costs associated with the repossession and sale of the collateral.

• The amount of the repo charge varies depending on the lender and the term...read more

StringBuffer and StringBuilder are both used to manipulate strings, but StringBuffer is thread-safe while StringBuilder is not.

• StringBuffer is synchronized, making it safe for use in multi-threaded environments.

• StringBuilder is not synchronized, making it more efficient in single-threaded environments.

• StringBuffer is slower than StringBuilder due to synchronization overhead.

• StringBuilder should be used when thread safety is not a concern.

• Both classes provide similar methods f...read more

TVS stands for Thirukkurungudi Vengaram Sundaram Iyengar

• TVS is a well-known Indian multinational conglomerate company

• It was founded in 1911 and is headquartered in Chennai, India

• TVS Group operates in various industries including automotive, manufacturing, finance, and more

• TVS Motor Company is a subsidiary of TVS Group and is one of the largest two-wheeler manufacturers in India

Legal tools can be used for research, drafting legal documents, managing cases, and ensuring compliance.

• Research: Legal research tools like Westlaw and LexisNexis can be used to find relevant case law and statutes.

• Drafting: Legal drafting tools like Contract Express can help in creating legal documents efficiently.

• Case Management: Software like Clio or MyCase can assist in managing cases, deadlines, and client communication.

• Compliance: Tools like Compliance360 can be used to ...read more

I am proficient in various software and tools related to dyeing processes, including data analysis and inventory management systems.

• Proficient in using dyeing software such as Datacolor and ColorFast

• Skilled in using inventory management systems like SAP and Oracle

• Familiar with data analysis tools such as Excel and SPSS

• Adept at troubleshooting technical issues related to dyeing machinery

• Quick learner of new software and tools

Final and finally are two different words with different meanings.

• Final is an adjective that means last or ultimate, as in final exam or final decision.

• Finally is an adverb that means at last or in the end, as in finally, we reached our destination.

• Final is used to describe something that is definitive or conclusive, while finally is used to describe the end of a process or event.

• Examples: The final score of the game was 3-2. Finally, after hours of waiting, the train arrived...read more

To manage pressure, I prioritize tasks, delegate effectively, practice time management, and maintain open communication.

• Prioritize tasks based on urgency and importance

• Delegate tasks to team members to share workload

• Practice time management techniques such as setting deadlines and breaking tasks into smaller steps

• Maintain open communication with team members and superiors to address any challenges or concerns

• Take breaks and practice stress-relief techniques like deep breathin...read more

Rotate an array of strings by a specified number of positions.

• Create a new array and copy elements from original array based on rotation index.

• Use modulo operator to handle cases where rotation index exceeds array length.

• Handle edge cases like empty array or negative rotation index.

• Example: Original array ['a', 'b', 'c', 'd', 'e'] rotated by 2 positions becomes ['c', 'd', 'e', 'a', 'b'].