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Triple Play Interactive Network Technical Support Engineer Interview Questions and Answers

Updated 25 Jan 2022

Triple Play Interactive Network Technical Support Engineer Interview Experiences

1 interview found

Technical Support Engineer Interview Questions & Answers

user image Amit Kumar Chaudhary

posted on 25 Jan 2022

I applied via Referral and was interviewed in Dec 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Cat5, Cat6, Fiber Color coding, router configuration, what is switch and types, trunk port, 2.4G and 5G, types of fiber, NMS Portal,
Round 3 - Group Discussion 

Salary Discuss

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence and no Bargaining with your salary

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - Technical 

(2 Questions)

  • Q1. Difference between bug and warm
  • Ans. 

    A bug is a software defect or issue, while a warm is a term used to describe a potential issue that has not been confirmed yet.

    • Bug is a confirmed issue in the software that needs to be fixed

    • Warm is a potential issue that needs further investigation to confirm

    • Bug causes a malfunction or unexpected behavior in the software

    • Warm may or may not cause any visible impact on the software

    • Bug is usually reproducible and can be c...

  • Answered by AI
  • Q2. What is chatgpt and how it works
  • Ans. 

    ChatGPT is a chatbot powered by OpenAI's GPT-3 model, designed to engage in natural language conversations with users.

    • ChatGPT is a chatbot developed by OpenAI using their GPT-3 language model

    • It can engage in natural language conversations with users, providing responses based on the input it receives

    • ChatGPT can be used for various purposes such as customer support, content generation, and more

  • Answered by AI

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Basic SQL Questions were asked
  • Q2. Questions were asked on AWS S3, EC2

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall interview process was good. Two rounds were taken followed by HR discussion.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Walk through on cv and basic ques
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. About your self
  • Q2. And laptop configuration
Round 2 - Trainer 

(1 Question)

  • Q1. Laptop configuration, previous work details
Round 3 - Assignment 

General knowledge test and aptitude test

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. How to rejoin domain
  • Ans. 

    To rejoin a domain, you need to disjoin the computer from the domain first and then rejoin it using domain credentials.

    • Go to Control Panel > System and Security > System

    • Click on 'Change settings' next to 'Computer name, domain, and workgroup settings'

    • Click on 'Change' and select 'Workgroup', enter a workgroup name and restart the computer

    • After restart, repeat the steps and select 'Domain' instead of 'Workgroup', enter

  • Answered by AI
  • Q2. Tell me something about yourself

Skills evaluated in this interview

I applied via Indeed and was interviewed in Feb 2022. There was 1 interview round.

Round 1 - HR 

(9 Questions)

  • Q1. Where do you see yourself in 5 years?
  • Ans. 

    I am applying for customer support associate because I want to put myself on a more creative career path .I have a background in customer support associate so I know that I  would be most effective in this firm and also I want to stable in my job 

     

     

     

  • Answered Anonymously
  • Q2. What is your family background?
  • Ans. 

     There is four members my family including me .I belongs to  middle class family . Where as my father is government teacher and my mother is house wife and my younger brother is studying in college

     

  • Answered Anonymously
  • Q3. What are your salary expectations?
  • Q4. Why should we hire you?
  • Ans. 

    You should hire me because I have best skill and two year of experience in customer sapport associate and I can provide you quility of work 

     

     

     

  • Answered Anonymously
  • Q5. What are your strengths and weaknesses?
  • Ans. 

    Talking initiative good communication skills focused  and flexiblity etc all of these are my strength and  insecure to sensitive and easily trusted are my weakness

  • Answered Anonymously
  • Q6. Tell me about yourself.
  • Ans. 

    My name-Neha Kumari I. From bihar and my district is East Champaran . I did complete my  graduation from Bhimrao Ambedkar University muzaffarpur. I am self-motivated and hard working person , and my short trem goal ek to get a job in reported compony and my long term goal is to achieved a good position where I can bulit my career . Talking to hobbies , my hobbies are communicate with new people and talking to my e...

  • Answered Anonymously
  • Q7. What is the customer support associate
  • Ans. 

    A customer support associate is a professional who provides assistance and resolves issues for customers.

    • Customer support associates are responsible for addressing customer inquiries and concerns.

    • They provide information about products or services and help customers troubleshoot problems.

    • They may communicate with customers through various channels such as phone, email, or live chat.

    • Customer support associates strive to...

  • Answered by AI
  • Q8. Why do you want to work as customer support associate
  • Ans. 

    You'll be helping customers solve a variety of different problems, which could have a huge impact on their personal or professional life. Your ability to empathize and wield social skills will be critical to build rapport with customers and get the information you need to help them

  • Answered Anonymously
  • Q9. You have another experience
  • Ans. 

    No I don't have any experience other than that

  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - The job seekers must work with that company which provides him good salary as per his work and where his skil amd experience must be regarded

I applied via Job Portal and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Share details of your previous job.
  • Q2. Where do you see yourself in 5 years?
  • Q3. Tell me about yourself.
Round 3 - Technical 

(2 Questions)

  • Q1. Tell me your experience & what is work in your previous company?
  • Q2. Company salary discuss

Interview Preparation Tips

Interview preparation tips for other job seekers - keep claim achieve your goal keep it up

I applied via Walk-in

Round 1 - Aptitude Test 
Round 2 - Aptitude Test 
Round 3 - HR 

(1 Question)

  • Q1. Feed back excited app.
  • Ans. 

    Excited app feedback is positive feedback that expresses enthusiasm and satisfaction with the app.

    • Excited app feedback can include comments about the app's features, design, and usability.

    • Users may also express excitement about new updates or improvements to the app.

    • Examples of excited app feedback include comments like 'I love this app!' or 'This app is amazing!'

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good job as future than about

Triple Play Interactive Network Interview FAQs

How many rounds are there in Triple Play Interactive Network Technical Support Engineer interview?
Triple Play Interactive Network interview process usually has 3 rounds. The most common rounds in the Triple Play Interactive Network interview process are Resume Shortlist, Technical and Group Discussion.

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Triple Play Interactive Network Technical Support Engineer Reviews and Ratings

based on 2 reviews

4.3/5

Rating in categories

4.7

Skill development

4.3

Work-Life balance

4.0

Salary & Benefits

4.0

Job Security

4.0

Company culture

4.0

Promotions/Appraisal

4.0

Work Satisfaction

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