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TO THE NEW Application Support Engineer Interview Questions and Answers

Updated 15 Dec 2024

TO THE NEW Application Support Engineer Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. How to solve the troublshooting in ott
  • Ans. 

    Troubleshooting in OTT involves identifying and resolving issues related to streaming services.

    • Check internet connection and speed

    • Verify account credentials and subscription status

    • Clear cache and cookies

    • Update app or software

    • Restart device

    • Contact customer support for further assistance

  • Answered by AI
  • Q2. Which ott platform you use and what was the problems you face
  • Ans. 

    I use Netflix and Hulu. The main problem I face is occasional buffering issues.

    • I use Netflix for a wide variety of movies and TV shows.

    • I use Hulu for current episodes of TV shows.

    • Occasional buffering issues can disrupt the viewing experience.

  • Answered by AI

Interview questions from similar companies

Interview Questionnaire 

3 Questions

  • Q1. Do u have done any work in appkication support
  • Q2. How u can improve ur skills
  • Q3. Are u able to speak english

I applied via Naukri.com and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Introduction, qualification, experience, and family background

Interview Preparation Tips

Interview preparation tips for other job seekers - Just one telephonic round and one video call round with the recruiter and they selected me without any complications.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Which is your roles and responsibilities Which issue you have solved

I applied via Approached by Company and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(5 Questions)

  • Q1. Which technology you have worked ,explain in brief your day to day roles and responsibilities
  • Q2. What do you know about SQL , Unix , explain in brief
  • Ans. 

    SQL is a database language used to manage data. Unix is an operating system used for servers and workstations.

    • SQL is used to create, modify, and query databases.

    • Unix is a command-line interface used for file management, process control, and networking.

    • SQL can be used with various database management systems like MySQL, Oracle, and SQL Server.

    • Unix commands include ls, cd, grep, and chmod.

    • SQL and Unix are commonly used i

  • Answered by AI
  • Q3. Tell all unix commands which are mostly used
  • Ans. 

    Commonly used Unix commands

    • ls - list directory contents

    • cd - change directory

    • mkdir - make directory

    • rm - remove files or directories

    • cp - copy files or directories

    • mv - move or rename files or directories

    • grep - search for patterns in files

    • cat - concatenate and display files

    • chmod - change file permissions

    • ssh - secure shell remote login

  • Answered by AI
  • Q4. What you will do if application perform slow,
  • Ans. 

    I will investigate the root cause of the slow performance and take appropriate actions.

    • Check server resources usage

    • Analyze application logs

    • Identify bottleneck areas

    • Optimize database queries

    • Implement caching mechanisms

    • Upgrade hardware or software if necessary

  • Answered by AI
  • Q5. Tell all SQL commands which you know
  • Ans. 

    Common SQL commands for data manipulation and retrieval

    • SELECT - retrieve data from a table

    • INSERT - insert data into a table

    • UPDATE - update existing data in a table

    • DELETE - delete data from a table

    • CREATE - create a new table or database

    • ALTER - modify the structure of a table

    • DROP - delete a table or database

    • JOIN - combine data from multiple tables

    • GROUP BY - group data based on a specific column

    • ORDER BY - sort data based

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Tech Mahindra Application Support Engineer interview:
  • MS SQL Server
  • Unix scripting
  • Cloud
  • Devops
  • Redhat Linux
Interview preparation tips for other job seekers - Keep confidence and polite be honest do not try to cheat if their is video call interview

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Share technical questions regarding interview
Round 3 - One-on-one 

(1 Question)

  • Q1. Share several level questions and Linux, Unix and Android
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

It was Easy to medium . overall good

Round 2 - Coding Test 

It was Medium to tough level

Round 3 - One-on-one 

(2 Questions)

  • Q1. What is fifo lifo
  • Ans. 

    FIFO (First In, First Out) and LIFO (Last In, First Out) are inventory management methods.

    • FIFO: Items that are added first are the first to be removed. Like a queue.

    • LIFO: Items that are added last are the first to be removed. Like a stack.

  • Answered by AI
  • Q2. Whole data structure concepts
Round 4 - HR 

(2 Questions)

  • Q1. What do you want to change in this country if you get a chance
  • Ans. 

    I would focus on improving access to quality education for all citizens.

    • Implementing policies to ensure equal opportunities for education

    • Investing in infrastructure and resources for schools in underserved areas

    • Providing scholarships and financial aid for students from low-income families

    • Promoting vocational training programs to address skills gaps in the workforce

  • Answered by AI
  • Q2. I don't remember
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Regarding application
  • Q2. Regarding program
Round 2 - One-on-one 

(2 Questions)

  • Q1. Related to manage customer
  • Q2. How to tackle end users
  • Ans. 

    Tackling end users involves effective communication, patience, and problem-solving skills.

    • Listen actively to understand their issues

    • Communicate clearly and patiently

    • Provide step-by-step instructions or guidance

    • Empathize with their frustrations

    • Offer solutions or workarounds

    • Follow up to ensure the issue is resolved

  • Answered by AI
Round 3 - Coding Test 

How to write code regarding customer

Round 4 - Case Study 

Case study regarding related to project

Round 5 - One-on-one 

(1 Question)

  • Q1. HR manager one on one round
Round 6 - Assignment 

Application project management

Interview Preparation Tips

Interview preparation tips for other job seekers - Plz guide regarding issue

I applied via Referral and was interviewed in Oct 2021. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. I was asked about technical questions regarding the work of which I need to provide application support ...
  • Q2. WHAT YOU KNOW ABOUT CGST ?
  • Ans. 

    CGST stands for Central Goods and Services Tax.

    • CGST is a tax levied on the supply of goods and services within a state.

    • It is a part of the Goods and Services Tax (GST) system in India.

    • The revenue collected from CGST is shared between the central and state governments.

    • CGST rates vary depending on the type of goods or services being supplied.

    • For example, the CGST rate for essential goods like food items is lower than tha

  • Answered by AI
  • Q3. What you Know about work of application support engineer
  • Ans. 

    Application Support Engineers are responsible for troubleshooting and resolving technical issues related to software applications.

    • Provide technical support to end-users and clients

    • Identify and resolve software bugs and errors

    • Collaborate with development teams to enhance application functionality

    • Document and maintain knowledge base articles for troubleshooting

    • Monitor application performance and identify areas for improv

  • Answered by AI
  • Q4. What is experience in customer support services ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be Positive and always be honest in answering questions ...
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Depends on your skill
  • Q2. All technical questions related linux,Unix,SQL, oracle
Round 3 - Technical 

(2 Questions)

  • Q1. Linux,Unix,SQL, oracle, Jenkin, DEVOPS,AWS,hpsm,ITIL, service now
  • Q2. Depends on your skills

TO THE NEW Interview FAQs

How many rounds are there in TO THE NEW Application Support Engineer interview?
TO THE NEW interview process usually has 1 rounds. The most common rounds in the TO THE NEW interview process are One-on-one Round.
How to prepare for TO THE NEW Application Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at TO THE NEW. The most common topics and skills that interviewers at TO THE NEW expect are Application Support, AWS, CSM, Change Management and Escalation Management.
What are the top questions asked in TO THE NEW Application Support Engineer interview?

Some of the top questions asked at the TO THE NEW Application Support Engineer interview -

  1. which ott platform you use and what was the problems you f...read more
  2. how to solve the troublshooting in ...read more

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TO THE NEW Application Support Engineer Interview Process

based on 1 interview

Interview experience

3
  
Average
View more
TO THE NEW Application Support Engineer Salary
based on 27 salaries
₹4.3 L/yr - ₹8.1 L/yr
20% more than the average Application Support Engineer Salary in India
View more details

TO THE NEW Application Support Engineer Reviews and Ratings

based on 5 reviews

3.8/5

Rating in categories

4.2

Skill development

4.4

Work-life balance

4.2

Salary

3.8

Job security

4.0

Company culture

3.6

Promotions

4.0

Work satisfaction

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