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Troubleshooting in OTT involves identifying and resolving issues related to streaming services.
Check internet connection and speed
Verify account credentials and subscription status
Clear cache and cookies
Update app or software
Restart device
Contact customer support for further assistance
I use Netflix and Hulu. The main problem I face is occasional buffering issues.
I use Netflix for a wide variety of movies and TV shows.
I use Hulu for current episodes of TV shows.
Occasional buffering issues can disrupt the viewing experience.
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I applied via Walk-in and was interviewed in Nov 2024. There were 3 interview rounds.
Aptitude and coding round
Power of imagination topic
I am a dedicated and experienced Application Support Engineer with a strong background in troubleshooting and resolving technical issues.
Over 5 years of experience in providing technical support for various applications
Proficient in diagnosing and resolving software and hardware issues
Skilled in analyzing system logs and performance metrics to identify root causes of problems
Excellent communication skills to effectivel...
posted on 18 Jul 2024
2 leetcode medium level type problems were given. This was a cut-off test were majority will be cut-off.
Long coding round - Paired with another thoughtworker
posted on 2 May 2024
I applied via Naukri.com and was interviewed in Apr 2024. There were 4 interview rounds.
Case study of projects that you been into previously and how will you counter the cases and proactive cases to the prioritise Incidents.
posted on 22 Sep 2024
I applied via Referral and was interviewed in Aug 2024. There were 2 interview rounds.
The questions are medium level more questions on quantitive apptitude
Three questions based on array , string,and time complexity
posted on 20 Feb 2024
Led the development of a new software tool that increased efficiency by 30%.
Managed a team of 5 engineers to design and implement the tool
Conducted user testing and gathered feedback for iterative improvements
Presented the final product to stakeholders and received positive feedback
Day to day activities involve troubleshooting technical issues, providing customer support, testing new applications, and collaborating with other teams.
Troubleshooting technical issues with software or hardware
Providing customer support via phone, email, or in person
Testing new applications or software updates
Collaborating with sales, marketing, and development teams
Attending meetings to discuss project progress and r
I applied via Scaler Carrera Hub and was interviewed in Mar 2024. There were 2 interview rounds.
The whole interview about DSA, oops database and your relevant text
There is two interview around L1 and L2 L1 is about data structure and algorithm and oops. Concept in L2 interview is about all tach stack and resume Q&A, Ask about react, redux, Python DSA, oops, SQL
posted on 10 Jul 2023
I applied via Recruitment Consulltant and was interviewed in Jan 2023. There were 5 interview rounds.
posted on 19 May 2021
I applied via Naukri.com and was interviewed in Apr 2021. There were 4 interview rounds.
based on 5 reviews
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