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TO THE NEW Application Support Engineer Interview Questions and Answers

Updated 15 Dec 2024

TO THE NEW Application Support Engineer Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. How to solve the troublshooting in ott
  • Ans. 

    Troubleshooting in OTT involves identifying and resolving issues related to streaming services.

    • Check internet connection and speed

    • Verify account credentials and subscription status

    • Clear cache and cookies

    • Update app or software

    • Restart device

    • Contact customer support for further assistance

  • Answered by AI
  • Q2. Which ott platform you use and what was the problems you face
  • Ans. 

    I use Netflix and Hulu. The main problem I face is occasional buffering issues.

    • I use Netflix for a wide variety of movies and TV shows.

    • I use Hulu for current episodes of TV shows.

    • Occasional buffering issues can disrupt the viewing experience.

  • Answered by AI

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Nov 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Aptitude and coding round

Round 2 - Group Discussion 

Power of imagination topic

Round 3 - Technical 

(2 Questions)

  • Q1. Introduce yourself
  • Ans. 

    I am a dedicated and experienced Application Support Engineer with a strong background in troubleshooting and resolving technical issues.

    • Over 5 years of experience in providing technical support for various applications

    • Proficient in diagnosing and resolving software and hardware issues

    • Skilled in analyzing system logs and performance metrics to identify root causes of problems

    • Excellent communication skills to effectivel...

  • Answered by AI
  • Q2. What do you know about the role and responsibilities

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be strong in communication
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Ask about your projects and what language you have learn ( besic question )
  • Q2. Are able to travel accros navi mumbai and mumbai region as per client location and shift are compulsary to follow
Round 2 - HR 

(1 Question)

  • Q1. Same quesiton regarding traveling and work in shift

Interview Preparation Tips

Interview preparation tips for other job seekers - they say it is an application support role but some candidate say they put you in application monitoring role
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

2 leetcode medium level type problems were given. This was a cut-off test were majority will be cut-off.

Round 2 - Coding Test 

Long coding round - Paired with another thoughtworker

Round 3 - Technical 

(2 Questions)

  • Q1. Questions on project
  • Q2. Frameworks related
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Apr 2024. There were 4 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Brief about yourself. Projects you been into. Why you would like to change the organisation? What made you feel to opt Iris Software?
Round 2 - Technical 

(1 Question)

  • Q1. Monitoring tools like JIRA, Splunk, Servicenow. Cases and CRM tools like Salesforce, Dynamics 365, and any other. SQL queries. Logs collection and reading. Application validation and other patching activit...
Round 3 - Technical 

(1 Question)

  • Q1. Some Python basics. Some power shell scripting questions. Networking basics. Azure Monitoring.
Round 4 - Case Study 

Case study of projects that you been into previously and how will you counter the cases and proactive cases to the prioritise Incidents.

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall experience was good, neither too difficult nor too easy. It was good 👍
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

The questions are medium level more questions on quantitive apptitude

Round 2 - Coding Test 

Three questions based on array , string,and time complexity

Interview Preparation Tips

Topics to prepare for Quantiphi Analytics Solutions Private Limited Applications Engineer interview:
  • Asked most on oops concepts
Interview preparation tips for other job seekers - Practice apptitude
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(5 Questions)

  • Q1. Moderate core java coding questions
  • Q2. SQL based questions
  • Q3. Previous project experiences
  • Q4. Major contribution to project
  • Ans. 

    Led the development of a new software tool that increased efficiency by 30%.

    • Managed a team of 5 engineers to design and implement the tool

    • Conducted user testing and gathered feedback for iterative improvements

    • Presented the final product to stakeholders and received positive feedback

  • Answered by AI
  • Q5. What are day to day activities
  • Ans. 

    Day to day activities involve troubleshooting technical issues, providing customer support, testing new applications, and collaborating with other teams.

    • Troubleshooting technical issues with software or hardware

    • Providing customer support via phone, email, or in person

    • Testing new applications or software updates

    • Collaborating with sales, marketing, and development teams

    • Attending meetings to discuss project progress and r

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Scaler Carrera Hub and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

The whole interview about DSA, oops database and your relevant text

Round 2 - Coding Test 

There is two interview around L1 and L2 L1 is about data structure and algorithm and oops. Concept in L2 interview is about all tach stack and resume Q&A, Ask about react, redux, Python DSA, oops, SQL

Interview Preparation Tips

Interview preparation tips for other job seekers - The company has a positive culture, although the salary is lower. However, the job rules align well with my preferences.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jan 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Email writing , problem solving approach
Round 3 - One-on-one 

(1 Question)

  • Q1. Resume related questions to understand scope of work
Round 4 - One-on-one 

(1 Question)

  • Q1. Career related questions, situation oriented questions
Round 5 - One-on-one 

(1 Question)

  • Q1. Manager interview to know the candidate experience and expectations

I applied via Naukri.com and was interviewed in Apr 2021. There were 4 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. 1. Aptitude, coding and db schema design round
  • Q2. 2. Telephonic Interview - array based question
  • Q3. Collection Framework
  • Q4. DB query (where and having)
  • Q5. Linux command
  • Q6. 3. F2F tech - flood fill, db normalization, inheritance
  • Q7. 4. HR round

Interview Preparation Tips

Interview preparation tips for other job seekers - Stick to the basics. The interviewers are helpful

TO THE NEW Interview FAQs

How many rounds are there in TO THE NEW Application Support Engineer interview?
TO THE NEW interview process usually has 1 rounds. The most common rounds in the TO THE NEW interview process are One-on-one Round.
How to prepare for TO THE NEW Application Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at TO THE NEW. The most common topics and skills that interviewers at TO THE NEW expect are Application Support, AWS, CSM, Change Management and Escalation Management.
What are the top questions asked in TO THE NEW Application Support Engineer interview?

Some of the top questions asked at the TO THE NEW Application Support Engineer interview -

  1. which ott platform you use and what was the problems you f...read more
  2. how to solve the troublshooting in ...read more

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TO THE NEW Application Support Engineer Salary
based on 23 salaries
₹4.3 L/yr - ₹8 L/yr
18% more than the average Application Support Engineer Salary in India
View more details

TO THE NEW Application Support Engineer Reviews and Ratings

based on 5 reviews

3.8/5

Rating in categories

4.2

Skill development

4.4

Work-Life balance

4.2

Salary & Benefits

3.8

Job Security

4.0

Company culture

3.6

Promotions/Appraisal

4.0

Work Satisfaction

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