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Tikona Infinet Senior Customer Support Executive Interview Questions and Answers

Updated 2 Aug 2024

Tikona Infinet Senior Customer Support Executive Interview Experiences

1 interview found

Senior Customer Support Executive Interview Questions & Answers

user image SATHISHKUMAR SIVALINGAM

posted on 2 Aug 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. What is Vpn what is
  • Ans. 

    VPN stands for Virtual Private Network, which allows users to securely access a private network over a public network.

    • VPN creates a secure and encrypted connection over the internet.

    • It helps users access restricted websites or services.

    • VPN can be used for remote work to access company resources securely.

    • Popular VPN services include NordVPN, ExpressVPN, and CyberGhost.

  • Answered by AI
  • Q2. What is Mpls what is
  • Ans. 

    MPLS stands for Multiprotocol Label Switching, a technique used in telecommunications networks to direct data packets along predefined paths.

    • MPLS is a protocol used to speed up and shape network traffic.

    • It operates at layer 2.5 of the OSI model, between traditional Layer 2 (Data Link Layer) and Layer 3 (Network Layer).

    • MPLS uses labels to make forwarding decisions, allowing for faster routing and traffic management.

    • It i...

  • Answered by AI
  • Q3. Switch configuration

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Asked about work experience

Interview Questionnaire 

1 Question

  • Q1. Self introduction

Interview Preparation Tips

Round: HR Interview
Experience: my self Uma Shankar I belong to U.P (Uttar Pradesh) I am pass out my 10th,12th from open school currently I am doing self-improvement course When I am tocking about my family in my family my father my mother and one elder brother and also me
I have total 3-year experience of sale and field executive
and last when you want to know about my hobbies playing game and also listening music and last and important traveling in out of city
That's all about me

Round: aspected salleary
Experience: I am telling about that in last company I am getting 14k CTC without convance then he was saying that they can provide me 16k CTC and i am agreed on this salary

I applied via Walk-in and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About last company

Interview Preparation Tips

Interview preparation tips for other job seekers - No

I applied via Naukri.com and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Previous experience, roles and duties of work

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and share to any information properway

Interview Questionnaire 

1 Question

  • Q1.  what is the role of responsibility
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Why left previous company
  • Ans. 

    I left my previous company to pursue new challenges and opportunities for growth.

    • Seeking new challenges and opportunities for growth

    • Looking for a company with a better cultural fit

    • Relocating to a different city or country

    • Change in career path or industry

    • Company downsizing or restructuring

    • Personal reasons such as family obligations or health issues

  • Answered by AI
  • Q2. What is the salary expectation
  • Ans. 

    I am open to discussing salary based on the responsibilities and opportunities offered by the position.

    • I believe that compensation should be commensurate with the value I can bring to the company.

    • I am flexible and open to negotiation.

    • I would like to learn more about the responsibilities and growth potential of the role before discussing specific salary expectations.

    • I am confident that we can come to a mutually benefici

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak bold
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Naukri.com

Round 1 - One-on-one 

(1 Question)

  • Q1. Previous experience
Round 2 - One-on-one 

(1 Question)

  • Q1. Why you want to join in sales
  • Ans. 

    I am passionate about building relationships, meeting new people, and achieving targets in a dynamic and competitive environment.

    • Enjoy interacting with people and building relationships

    • Excited about meeting new challenges and targets

    • Thrives in a dynamic and competitive environment

    • Have a natural flair for persuasion and negotiation

    • Seeking opportunities for growth and advancement in sales

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Old company experience, body language, Daily routine, education background, etc
  • Q2. Why Join this Company
  • Q3. Why quit Job. How to do sell Any thing.
  • Q4. What is mbps and Mpbs
  • Ans. 

    Mbps stands for megabits per second, while Mbps stands for megabytes per second.

    • Mbps is a unit of measurement for data transfer speed, typically used for internet connections.

    • 1 Mbps is equal to 1 million bits per second.

    • Mbps is commonly used to describe internet download and upload speeds.

    • Mbps is different from MBps, which stands for megabytes per second and is used to measure data storage or transfer rates.

  • Answered by AI
  • Q5. What is broadband and fiber
  • Ans. 

    Broadband and fiber are types of high-speed internet connections.

    • Broadband refers to a high-speed internet connection that is always on and faster than traditional dial-up connections.

    • Fiber optic internet uses fiber optic cables to transmit data at incredibly fast speeds, making it one of the fastest internet options available.

    • Both broadband and fiber are popular choices for households and businesses looking for reliab

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. What is fiber? How many types fiber?
  • Ans. 

    Fiber is a type of carbohydrate that the body cannot digest. There are two main types of fiber - soluble and insoluble.

    • Soluble fiber dissolves in water and helps to lower cholesterol and regulate blood sugar levels. Examples include oats, beans, and fruits.

    • Insoluble fiber does not dissolve in water and helps with digestion by adding bulk to the stool. Examples include whole grains, nuts, and vegetables.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Work experince and Working Advantage Most Valuable in life

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Why left job from jio
  • Q2. Why do you want to work in Airtel?

Interview Preparation Tips

Interview preparation tips for other job seekers - I am working here is good Job

Tikona Infinet Interview FAQs

How many rounds are there in Tikona Infinet Senior Customer Support Executive interview?
Tikona Infinet interview process usually has 1 rounds. The most common rounds in the Tikona Infinet interview process are Technical.
What are the top questions asked in Tikona Infinet Senior Customer Support Executive interview?

Some of the top questions asked at the Tikona Infinet Senior Customer Support Executive interview -

  1. What is Vpn what...read more
  2. What is Mpls what...read more
  3. Switch configurat...read more

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Tikona Infinet Senior Customer Support Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Tikona Infinet Senior Customer Support Executive Salary
based on 4 salaries
₹3.5 L/yr - ₹7 L/yr
44% more than the average Senior Customer Support Executive Salary in India
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