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Thinksynq Solutions Customer Executive Interview Questions and Answers for Experienced

Updated 19 Dec 2023

Thinksynq Solutions Customer Executive Interview Experiences for Experienced

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. How will handle rude customer
  • Ans. 

    I will handle a rude customer by remaining calm, empathizing with their frustration, and finding a solution to their problem.

    • Stay calm and composed

    • Listen actively to understand their concerns

    • Empathize with their frustration

    • Apologize for any inconvenience caused

    • Offer a solution or alternative

    • Seek assistance from a supervisor if necessary

    • Maintain professionalism throughout the interaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay calm confident and positive and show case your skills all the best

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Jul 2023. There were 5 interview rounds.

Round 1 - Coding Test 

Hackerrank online assessment

Round 2 - Case Study 

Case study with a little bit of math for scenario based questions

Round 3 - Coding Test 

2 questions of coding with a live interviewer

Round 4 - Coding Test 

Behavioral and coding with a senior engineer

Round 5 - Behavioral interview 

(2 Questions)

  • Q1. How do you handle conflicts
  • Ans. 

    I handle conflicts by actively listening, seeking common ground, and finding mutually beneficial solutions.

    • Actively listen to all parties involved to understand their perspectives

    • Seek common ground and areas of agreement to build upon

    • Find mutually beneficial solutions that address the concerns of all parties

    • Communicate openly and transparently to resolve conflicts effectively

  • Answered by AI
  • Q2. What was the most challenging problem you had to solve so far
  • Ans. 

    Developing a real-time data synchronization system across multiple servers

    • Designing a scalable architecture to handle high volume of data

    • Implementing efficient algorithms for data synchronization

    • Handling conflicts and ensuring data consistency

    • Testing the system under various load conditions

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on DSA, do a little bit of case studies with back of the envelope estimations and prepare thoroughly for behavioral interviews as they could be tricky

I applied via Referral and was interviewed before Dec 2019. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. If You are an experience holder then about your experience
  • Q2. Expected CTC
  • Q3. Why you left your previous organisation

Interview Preparation Tips

Interview preparation tips for other job seekers - Go with Proper Business Formal Like Blazer and Tie is must.
Open about your experience , What clients you have handled.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Good sushshshshshshshahahsh
Round 3 - One-on-one 

(2 Questions)

  • Q1. How was your last org
  • Ans. 

    My last organization was a fast-paced tech startup with a collaborative and innovative work culture.

    • The organization had a flat hierarchy, allowing for easy communication and decision-making.

    • We followed agile development methodologies, which helped us deliver high-quality software on time.

    • There was a strong emphasis on continuous learning and professional growth.

    • We had regular team meetings and code reviews to ensure c...

  • Answered by AI
  • Q2. Why u want to resign
  • Ans. 

    I am looking for new challenges and growth opportunities.

    • Seeking career advancement

    • Want to work on more complex projects

    • Desire to learn new technologies

    • Seeking better work-life balance

    • Want to explore different industries or domains

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good want to willing in it comp best org
Place to work
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Questions on PHP MySQL, HTML CSS
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Why do you want to join?
Round 3 - One-on-one 

(4 Questions)

  • Q1. Competency based questions and general understanding questions
  • Q2. How long are you doing this task
  • Q3. What kind of challenges do you face
  • Q4. What is your weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-

I applied via Walk-in and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Stupid question
  • Q2. No relevant questions
Round 2 - One-on-one 

(2 Questions)

  • Q1. They say g om where ever you have leaned things they are stupid
  • Q2. Ni relevant questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Please do not join there

I applied via Campus Placement and was interviewed before May 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Case study on telecom industry in Bangladesh
  • Q2. How would you do a competitor analysis?
  • Ans. 

    Competitor analysis involves identifying and evaluating the strengths and weaknesses of competitors.

    • Identify competitors in the market

    • Gather information on their products/services, pricing, marketing strategies, and target audience

    • Analyze their strengths and weaknesses

    • Compare their offerings to your own

    • Identify opportunities and threats in the market

    • Use SWOT analysis to summarize findings

  • Answered by AI
  • Q3. Technical questions around ANOVA, MANOVA, hypothesis testing, p-value, Variance inflation factor, regression analysis, classification
  • Q4. Why do you want to join A&M?

Interview Preparation Tips

Interview preparation tips for other job seekers - Your communication skills are very important. Be very clear why do you want to join a consulting firm, if you are already not working in consulting. Brush up your basic statistics and analytics concepts if you are looking to join the analytics team.

Interview Preparation Tips

Round: HR Interview
Experience: They had 4 interviews.
McK1: Have faint recollections. However I remember I did well on the case and had loadsa HR involved specially in my work on internships and research paper.

Round: Technical Interview
Experience: McK2: The interviewer was a PhD in Chem Engg from Stanford followed by an MBA from Harvard. I found this before going in and got real nervous. He started off with some Chemical Engg questions and soon realized it was no use! (He did even comment that I had not learnt anything in Chem engg in the 4 years). We then moved on a case of petrochemical industry where a new player wanted to enter an oversaturated market. I concluded that scale is important and the entry has to be below the existing market price. Some HR including my question to him. Had a long discussion on Foreign MBA vs Indian MBA. At the end of the interview, I guess I had done a good enough job (surprisingly after the start I had) and was called in for the next 2 interviews..

Round: Case Study Interview
Experience: McK3: This was a disaster! And a big one. I was given an extremely easy case on nuclear reactor vs coal reactor economics. Simple mathematics which I screwed up because of just 1 simple error. I realized the same pretty late and pointed it out. He said it was ok. No HR

Round: Other Interview
Experience: McK4: The whole interview was a discussion on my BTP and seminar. BTP was related to Phosphoric Acid production. The discussion revolved around whether phosphoric acid should be produced in India or whether we should produce it outside from where we import ore. Then we moved on to my seminar which was related to Kyoto Protocol. Finally I asked question on how different is a foreign MBA vis a vis an Indian one. Very peaceful and fun interview!
Tips: The single biggest mistake I committed was going in a haste into the McK 3rd interview. I got involved in some placement work between the interviews and forgot to carry my folder or even a pen. This is probably why I did not do well on the case (which was probably the easiest of all 8). Its very important that you take 5 minutes off before walking in, get your composure and stop worrying about other things and just attend to the interview on hand. Key learnings included the fact that it is relatively difficult to come back if you don't start well. Thus its is better to take something like 5 seconds before you answer the first 2-3 questions to recollect thoughts, organize them and frame them well. Also that you need to be comfortable with everything on your resume. I appeared for 8 interviews and never mentioned/was asked anything related to MI which I thought was the most important point on my resume. Instead I was questioned on my hobbies. Smallest points on the resume could be the ones you are grilled most on. Another very important thing about case interviews is the fact that the interviewer will be guiding you all through to the final solution. Any thing that he speaks should be heard and taken notice of. Most of the times there will be a small hint given at some point and all you need to do is catch on to it! Structuring your answers is extremely important. One more important thing to keep in mind is that all your answers should kind of show to the company that you can FIT into the company, the job and the culture. It is also important you walk in with the feeling that you can get the job. Specifically in cases, if you get stuck, take some time off to think. Structure your solution well, it carries the maximum weight.

General Tips: Firstly suit up only in case you are comfortable in it. It makes no sense to wear it and be uncomfortable throughout. And in my opinion even if you do not wear one, it never goes against you (at least consulting). For companies like FMCG/Tech its better not to suit up because it doesn't go with the company cultures. If its IBanking, it is good if you wear one. It is very important that you have some questions for the interviewer for any given company. And it is more important that the questions are intelligent and genuine. Attending PPT/ reading up website is a must for the same. Most importantly you should not talk to any other candidate on interview experience before your interview. The interview changes for every candidate. If say for example you hear the case beforehand, the company is bound to find out which would ruin your chances for sure. Further talking to people who have already appeared increases the nervousness. Posture is something that you have to take care of. People have a tendency to relax which should not be the case. You should seem eager for both the interview and the job. While answering any question the most important things to keep in mind are • Take 5 seconds off before venturing into any answer. Compose your thoughts real well. Then start. Its better to get the whole thing in a impactful way then to miss out on certain points. It also doubles up as giving the interview a feel that you are thinking before answering.
College Name: IIT BOMBAY

Interview Preparation Tips

Round: Interview
Experience: There were four interviews, with a case study and some HR questions in each. 
The first interviewer was an IIT Delhi alumnus and asked me a case on whether a telecom company should go for exploring the 3G license option. He provided me with information as and when I asked for it. Later during the interview, I asked him about his experience with McKinsey. 
The second interview involved a case on acquiring land for a B-School. The case was mainly qualitative and the HR questions were also straightforward. Giving a thought to goals and aspirations helped. 
My third interview was with a partner. Again, standard PI questions: something about yourself, why consulting, what if not McKinsey, important attributes of a good leader, why should we hire you etc. The case was on the design on entry and exit gates for Delhi Metro. 
My final interview was again with a partner and there was no HR part. It started with a case, and then there was nothing else to discuss. Anything and everything that could possibly go wrong did. I did badly in the case and towards the end made errors with simple calculations as well.
Tips: It is important to think on your feet even if you are not able to make much headway with the case. This case had sealed my fate.

General Tips: Most of the times, things go on as they are supposed to, we do what we are assigned, meet deadlines and get it over with. Knowing what to do after four or five years of study at IIT is one of those deciding phases where we have to do something out of routine, think about what we actually want, what we can get from where we are. 
Here is an account of how I went about making my decisions and preparing for it. In one of those routine placement talks, a speaker remarked, ‘there are two ways you can choose a career- by extrapolation from what you have right now and by interpolation from your long term goal’. This helps one realize the importance of identification of long term goal. In my opinion, once a person is convinced about that, it is easy to pull off an interview; more importantly, it is easy to identify which options to prepare for. 
I’d eliminated higher studies at around the middle of fourth year and was convinced to sit for McKinsey and core companies. Resume preparation began at around August with the master resume followed by a resume for core electrical companies which come to campus. Later I made a one page resume for McKinsey. Preparing for McKinsey helped a great deal in preparing for the HR section of the interviews. After McKinsey results, I revised the electrical courses required for the companies which were coming to the campus.
The first day was hectic with a whole lot of companies lined up. One had to be prepared for
all the companies because the shortlist came just the night earlier.
College Name: IIT KANPUR

Thinksynq Solutions Interview FAQs

How many rounds are there in Thinksynq Solutions Customer Executive interview for experienced candidates?
Thinksynq Solutions interview process for experienced candidates usually has 2 rounds. The most common rounds in the Thinksynq Solutions interview process for experienced candidates are Resume Shortlist and One-on-one Round.

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Thinksynq Solutions Customer Executive Interview Process for Experienced

based on 1 interview

Interview experience

5
  
Excellent
View more

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