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The Walt Disney Company IT Supporter Interview Questions and Answers

Updated 3 May 2024

The Walt Disney Company IT Supporter Interview Experiences

1 interview found

IT Supporter Interview Questions & Answers

user image Anonymous

posted on 3 May 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before May 2023.

Round 1 - Technical 

(3 Questions)

  • Q1. Can you explain the functions of jamf?
  • Ans. 

    jamf is a software solution used for managing Apple devices in an organization.

    • jamf helps in deploying, managing, and securing Apple devices such as Mac, iPhone, and iPad.

    • It allows IT administrators to remotely configure settings, deploy apps, and enforce security policies.

    • jamf also provides inventory management, software distribution, and patch management for Apple devices.

    • It offers self-service options for users to i...

  • Answered by AI
  • Q2. Can you walk me through troubleshooting process
  • Ans. 

    Troubleshooting process involves identifying, isolating, and resolving technical issues.

    • Identify the problem by gathering information from the user

    • Isolate the issue by testing different components

    • Resolve the problem by implementing a solution and testing it

    • Document the troubleshooting steps taken for future reference

  • Answered by AI
  • Q3. How you deal with an upset user
  • Ans. 

    I listen to their concerns, empathize with their frustration, and work towards finding a solution.

    • Listen actively to understand their issue

    • Empathize with their frustration

    • Stay calm and professional

    • Offer solutions or escalate to higher support if needed

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Do research and prepare .

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
-

I applied via Job Portal and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Tell me about yourself & tell me hardware main part in computer.
  • Ans. My name is Sukhbir ...... & hardisk
  • Answered Anonymously
  • Q2. What is your experience
  • Q3. I have around 2 year experience
  • Q4. I have around 2 year experience.

Interview Preparation Tips

Topics to prepare for PVR Inox IT Supporter interview:
  • IT Support
Interview preparation tips for other job seekers - To achieve the post of “Technical Support Engineer” in your company, where I can contribute my engineering skills towards fixing and developing efficient hardware tools, thereby adding to the growth of the organization.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. What is DHCP ip and difference between manual ip and DHCP ?
  • Ans. 

    DHCP is a protocol that automatically assigns IP addresses to devices on a network. Manual IP requires users to manually configure IP settings.

    • DHCP stands for Dynamic Host Configuration Protocol

    • DHCP automatically assigns IP addresses to devices on a network

    • Manual IP requires users to manually configure IP settings such as IP address, subnet mask, gateway, and DNS servers

    • DHCP is commonly used in home and business networ...

  • Answered by AI
  • Q2. Tell me about osi layers.
  • Ans. 

    OSI layers refer to the Open Systems Interconnection model, which is a conceptual framework that standardizes the functions of a telecommunication or computing system into seven distinct layers.

    • The OSI model consists of seven layers: Physical, Data Link, Network, Transport, Session, Presentation, and Application.

    • Each layer has specific functions and communicates with the adjacent layers to facilitate data transmission.

    • ...

  • Answered by AI
  • Q3. What is the Colour coding for straight cable ?
  • Ans. 

    The colour coding for straight cable follows a specific pattern to ensure proper connections.

    • The colour coding for straight cable typically follows the T568A or T568B standard

    • In T568A, the colour coding is: white-green, green, white-orange, blue, white-blue, orange, white-brown, brown

    • In T568B, the colour coding is: white-orange, orange, white-green, blue, white-blue, green, white-brown, brown

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident for your response in interview

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
-

I applied via Job Portal and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Tell me about yourself & tell me hardware main part in computer.
  • Ans. My name is Sukhbir ...... & hardisk
  • Answered Anonymously
  • Q2. What is your experience
  • Q3. I have around 2 year experience
  • Q4. I have around 2 year experience.

Interview Preparation Tips

Topics to prepare for PVR Inox IT Supporter interview:
  • IT Support
Interview preparation tips for other job seekers - To achieve the post of “Technical Support Engineer” in your company, where I can contribute my engineering skills towards fixing and developing efficient hardware tools, thereby adding to the growth of the organization.

Interview Questionnaire 

1 Question

  • Q1. This interview is essy base is on server and network related Eqstions.

Interview Questionnaire 

3 Questions

  • Q1. What is ip addressing and explain the classes of ip addressing.
  • Ans. 

    IP addressing is a method of assigning unique numerical identifiers to devices on a network. There are five classes of IP addressing.

    • IP addressing assigns unique numerical identifiers to devices on a network.

    • The five classes of IP addressing are A, B, C, D, and E.

    • Each class has a different range of IP addresses and is used for specific purposes.

    • Class A addresses are used for large networks, with the first octet ranging...

  • Answered by AI
  • Q2. What is server? does server need different os? basic command on linux platform.
  • Q3. Explain concepts of lan, wan , important of rj45 cable
  • Ans. 

    LAN and WAN are types of computer networks. RJ45 cable is important for connecting devices in a network.

    • LAN stands for Local Area Network and is used to connect devices within a small geographical area like an office or a building.

    • WAN stands for Wide Area Network and is used to connect devices over a large geographical area like cities or countries.

    • RJ45 cable is used to connect devices in a network and is important for...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical one but was majorly a stress test. It lasted for about 50 minutes. The interviewer wanted to test both my knowledge and communication skills. Most of the questions asked to me were related to my B.Tech curriculum i.e. computer science ( newtorking) related topics. He stressed a lot on the basics related to my project topic.

It was good, they gave me much time to think the answer, parparing basic concept of newtorking is must.

he has recheck my resume to ensure that you are a best-fit for the position

Skills evaluated in this interview

I was interviewed before Mar 2021.

Round 1 - One-on-one 

(1 Question)

  • Q1. Basic SQL & Troubleshooting, Active Directory, DNS.

Interview Preparation Tips

Interview preparation tips for other job seekers - All Good Technical Team Always support to you, You will be continue a long time.

Interview Preparation Tips

General Tips: The interview’s tomorrow and you’ve done your research. You know everything about the company, from its mission statement and culture to the challenges posed by key competitors. You know its story. But aside from the resume you sent in, what does the company representative who’ll be conducting the interview actually know about you? At best, you’re an impressive collection of degrees and skills and positions formerly filled – like every other applicant. In other words, you’re a mostly unknown commodity. And that’s why you need to be prepared to let them know your story. Too many people overlook the importance of crafting a coherent description of the stages in their lives, tailored to illustrate their characters and values and, by extension, the kind of employees they would make. That’s a mistake. You need to be prepared, in any job interview, to provide a compelling narrative about a highly relatable character with whom the interviewer can identify: yourself.

The Walt Disney Company Interview FAQs

How many rounds are there in The Walt Disney Company IT Supporter interview?
The Walt Disney Company interview process usually has 1 rounds. The most common rounds in the The Walt Disney Company interview process are Technical.
What are the top questions asked in The Walt Disney Company IT Supporter interview?

Some of the top questions asked at the The Walt Disney Company IT Supporter interview -

  1. Can you walk me through troubleshooting proc...read more
  2. Can you explain the functions of ja...read more
  3. How you deal with an upset u...read more

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The Walt Disney Company IT Supporter Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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