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Text Mercato Information Technology Support Engineer Interview Questions and Answers

Updated 19 Oct 2022

Text Mercato Information Technology Support Engineer Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed before Oct 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about your self?
  • Ans. We can start with our name and then college background and then we can share the work experience, and also they will check our communication and fluency.
  • Answered Anonymously
  • Q2. How much sal your getting from your organization?
  • Ans. How much we are getting from our previous company we can tell to them
  • Answered Anonymously
  • Q3. Tell me about something you achive in your last company?
  • Ans. We can say how many things we have achieved
  • Answered Anonymously
Round 3 - Technical 

(4 Questions)

  • Q1. Tell me about your self?
  • Ans. Hi Thanks for giving this opportunity to talk about me. My name is -----, i have done my graduation in college name, with the aggregate of percentage in my home town, and comming to my work experience im having 2 yrs as a IT support. My last company was company name, im working as a it executive, here im having few roles and responsibilities, Describe them
  • Answered Anonymously
  • Q2. What is VPN why we need vpn?
  • Ans. 

    VPN stands for Virtual Private Network. It is used to create a secure and encrypted connection over a public network.

    • VPN allows users to securely access a private network over the internet.

    • It provides privacy and anonymity by masking the user's IP address and encrypting their internet traffic.

    • VPN is commonly used to access company networks remotely, protect sensitive data, bypass censorship or geo-restrictions, and enh...

  • Answered by AI
  • Q3. Which ticketing tool your using in your organisation?
  • Ans. 

    We use ServiceNow as our ticketing tool.

    • ServiceNow is a popular ticketing tool used by many organizations.

    • It provides a centralized platform for managing IT service requests and incidents.

    • ServiceNow offers features like ticket creation, assignment, tracking, and resolution.

    • It allows for efficient communication between IT support engineers and end-users.

    • ServiceNow also provides reporting and analytics capabilities for p...

  • Answered by AI
  • Q4. What are the steps to troubleshoot BSOD? How to install the os and what are check list before installing os in pc? What are network types and describe them? What is cloud? What is the use of s3 bucket?
  • Ans. 

    Answering questions related to troubleshooting BSOD, installing OS, network types, cloud, and S3 bucket.

    • To troubleshoot BSOD, check for hardware issues, update drivers, and run diagnostic tools.

    • Before installing OS, check hardware compatibility, backup important data, and ensure proper boot order.

    • Network types include LAN, WAN, MAN, PAN, WLAN, and SAN.

    • Cloud is a network of remote servers used to store, manage, and proc...

  • Answered by AI
Round 4 - HR 

(1 Question)

  • Q1. How much your expecting?
  • Ans. As per my experience and skills im Expecting 00LPA
  • Answered Anonymously

Interview Preparation Tips

Topics to prepare for Text Mercato Information Technology Support Engineer interview:
  • Aws
  • Desktop Support
  • Computer Networking
  • VPN
  • AWS vpc
  • OS troubleshooting
  • Google workspace
  • Gmail
  • DNS
  • DHCP
Interview preparation tips for other job seekers - Before attending the interview do prepare and be confident.
Don't hesitate, Do your best.

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Level order tree traversal
  • Q2. Find the pair element from the array
  • Ans. 

    Find the pair element from the array

    • Iterate through the array and use a hashmap to store elements and their counts

    • Check if the current element's complement exists in the hashmap

    • Return the pair if found, otherwise return null

  • Answered by AI

Skills evaluated in this interview

I applied via Recruitment Consultant and was interviewed in May 2021. There were 4 interview rounds.

Interview Questionnaire 

10 Questions

  • Q1. First-round was an online test on hacker rank. There were 4 questions related to the array, string, and tree.
  • Q2. Create an immutable class.
  • Ans. 

    An immutable class is a class whose instances cannot be modified after creation.

    • Make all fields private and final

    • Don't provide any setter methods

    • Ensure that any mutable objects passed to the constructor are defensively copied

    • Make the class final so that it cannot be subclassed

  • Answered by AI
  • Q3. Create a Singelton pattern.
  • Ans. 

    Singleton pattern ensures only one instance of a class is created and provides a global point of access to it.

    • Create a private constructor to prevent direct instantiation of the class.

    • Create a private static instance of the class.

    • Create a public static method to access the instance, and create the instance if it doesn't exist.

    • Ensure thread safety by using synchronized keyword or double-checked locking.

  • Answered by AI
  • Q4. Difference between Vector and ArrayList.
  • Ans. 

    Vector is synchronized and ArrayList is not. Vector is thread-safe and ArrayList is not.

    • Vector is a legacy class and ArrayList is a part of the Java Collection Framework.

    • Vector is synchronized which means only one thread can access it at a time, while ArrayList is not.

    • Vector is thread-safe which means it can be used in a multi-threaded environment, while ArrayList is not.

    • Vector is slower than ArrayList because of synch...

  • Answered by AI
  • Q5. Create Linked List without using the internal library and provide the functionality of add delete find.
  • Ans. 

    Create Linked List without using internal library and provide add, delete, find functionality.

    • Create a Node class with data and next pointer

    • Create a LinkedList class with head pointer and methods to add, delete, and find nodes

    • Use a loop to traverse the list and perform operations

    • Handle edge cases such as adding to an empty list or deleting the head node

  • Answered by AI
  • Q6. One question was related to binary search.
  • Q7. Few more questions related to java.
  • Q8. The architecture of the current system.
  • Ans. 

    The current system follows a microservices architecture.

    • The system is divided into multiple independent services.

    • Each service has its own database and communicates with other services through APIs.

    • The architecture allows for scalability and flexibility.

    • Examples of microservices used in the system include user authentication, payment processing, and inventory management.

  • Answered by AI
  • Q9. Find the total no of the island in a 2d matrix. Working code was required.
  • Ans. 

    Find the total no of islands in a 2D matrix.

    • Use DFS or BFS to traverse the matrix.

    • Mark visited cells to avoid repetition.

    • Count the number of islands found.

  • Answered by AI
  • Q10. Find loop in a linked list.
  • Ans. 

    Loop detection in a linked list.

    • Use two pointers, one moving at twice the speed of the other.

    • If there is a loop, the faster pointer will eventually catch up to the slower one.

    • If there is no loop, the faster pointer will reach the end of the list.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Before the interview brush up on the Linked list, Tree, and array. This is a common interview problem asked in Snapdeal.

Skills evaluated in this interview

I applied via Recruitment Consultant and was interviewed before Jul 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. DS Algo Questions on Trees. Leadership Principles

Interview Preparation Tips

Interview preparation tips for other job seekers - Read up on DS Algo and white paper coding and Leadership Principles

Interview Questionnaire 

2 Questions

  • Q1. Data struct,algo,
  • Q2. High level data structs and algos

Interview Preparation Tips

Round: Problem Statement
Experience: coding and submission before face to face interview shortlisting
Tips: practice coding ,coding is key to success for SE

Round: Resume Shortlist
Experience: based on marks ,I was called for F2F
Tips: the ppt was to be submitted explaining the approach

Round: Technical Interview
Experience: a lot of brain storming
Tips: understands the nitty gritty of the structs and algos

Round: Technical Interview
Experience: exact code was to be written instead of pseudo code
Tips: get hold of DS,Algos

Software Engineer Interview Questions & Answers

Amazon user image Rajesh Paramanandam

posted on 24 Feb 2017

I was interviewed in Oct 2016.

Interview Preparation Tips

Round: Test
Experience: Aptitude was quite easy they just asked us basic questions from Math,logical reasoning and english
Tips: Just think well before u do..
Duration: 1 hour 30 minutes
Total Questions: 40

Round: Behavioural Interview
Experience: It was face to face .. the interviewee asked questions from our resume... Since I m from computer science background they asked some technical questions..

Tips: Beware filling ur resume.. they will ask every stuff that you have in resume

Round: Technical Interview
Experience: Discussion about my project that i vr done in my final year.they asked me what was my role in my project

College Name: Sri ganesh college of engineering and technology

Interview Preparation Tips

Round: Test
Experience: The first test
contained 25 objective questions encompassing the basics of Computer Science ranging from
data structures, networks and operating systems to theory of computation
Duration: 45 minutes
Total Questions: 25

Round: Test
Experience: The second test contained 3 coding questions.
Duration: 45 minutes
Total Questions: 3

Round: HR Interview
Experience: After the written test, next day I appeared for 3 interviews.
They were checking if you can write code and also if you are aware of the practical issues faced while coding. In the final round they were testing if you could abstract out a real world
problem into code.
Tips: Overall I can say that you must hope for the best and prepare for the
worst. So make sure that you are prepared on all counts. You never know what might go wrong.

I applied via Campus Placement

Interview Questionnaire 

4 Questions

  • Q1. Boundary traversal of a tree
  • Ans. 

    Boundary traversal of a tree is the process of visiting the nodes on the boundary of a tree in a specific order.

    • The boundary traversal can be done in three steps: left boundary, leaf nodes, and right boundary.

    • For the left boundary, start from the root and traverse down the left side of the tree until reaching a leaf node.

    • For the leaf nodes, perform an inorder traversal to visit all the leaf nodes of the tree.

    • For the ri...

  • Answered by AI
  • Q2. Find the nearest greater value of a given value in a BST
  • Ans. 

    Find the nearest greater value of a given value in a Binary Search Tree (BST).

    • Start from the root node and compare the given value with the current node's value.

    • If the given value is less than the current node's value, move to the left subtree.

    • If the given value is greater than the current node's value, move to the right subtree.

    • Keep track of the closest greater value encountered while traversing the tree.

    • Return the cl

  • Answered by AI
  • Q3. There is an infinite stair case and there are n rounds. in i'th round we can jump i steps at one or discard them. it is given that k'th step is broken , find the max height we can reach with out stepping o...
  • Ans. 

    Given an infinite staircase with a broken kth step, find the maximum height we can reach in n rounds of jumping i steps.

    • We can start by jumping the maximum number of steps in each round until we reach the broken step.

    • After reaching the broken step, we can discard the i steps that would land us on the broken step and jump the remaining steps.

    • We can continue this pattern until we reach the maximum height we can reach wit

  • Answered by AI
  • Q4. Height h was given and form a binary tree of height h and start combining bottom nodes to form a cone like structure

Interview Preparation Tips

Round: Test
Experience: there were 20 MCQ which were on ds , networks and basic coding followed by 2 coding questions.
1) print all the distinct substrings of a given string in lexicographical order
2) find the max i-j value in the given array of 0's and 1's such that there are equal number of zeros and ones, where i is the starting index and j is the ending index of the array.
Tips: make sure that you pass atleast half the test cases for both the question.
Duration: 90 minutes
Total Questions: 22

Round: Technical Interview
Experience: 1) i printed left view then leaves and right view using three level order traversals . he asked me to use one traversal only, then i told him the approach and wrote the working code.
2) told him the approach and coded it.
Tips: look at corner cases properly. the interviewers were friendly, so i felt relaxed.

Round: Technical Interview
Experience: 1) i told him a recursive O(2^n) solution, optimised it to O(n^2). he told me to optimise further. Then i finally came up with O(n) solution after 5 min and he was satisfied . i coded it. he was satisfied finally :D .
2) came up with the approach immediately and coded it. he was satisfied.
Tips: he was very particular about corner cases and he checked the code througly tested it on some cases to ensure it was working.

General Tips: be cool. interviewers were friendly. tell them what you are thinking and be clear with the question before answering to avoid wasteage of time.
Skill Tips: solve problems from codechef, spoj and codeforces. solve interview questions from geeksforgeeks and careercup.
Skills: the way you think, coding skills and knowledge on data structures.
Duration: 3
College Name: IIT Roorkee
Motivation: some good seniors got intern, so i was inspired.
Funny Moments: on the interview day a person came into the conference room to call me for interview, i didnt thought he was interviewer. he was very simple, but intelligent and at last i felt like asking him to ask me one more coding question as it was fun solving questions infront of him, but i didnt do that as i was frightened if i would not be able to answer it would be a negative remark :P .

Skills evaluated in this interview

Interview Questionnaire 

13 Questions

  • Q1. Given a string of parenthesis, write a function if it is balanced
  • Ans. 

    Function to check if a string of parenthesis is balanced

    • Use a stack to keep track of opening parenthesis

    • If a closing parenthesis is encountered, pop from stack and check if it matches

    • If stack is empty and a closing parenthesis is encountered, return False

    • If all parenthesis are matched and stack is empty, return True

  • Answered by AI
  • Q2. Given two linked lists each of which represent a number, write a function that returns a linked list that represents the sum
  • Q3. Find the number of occurrences of words in a paragraph
  • Ans. 

    Count the occurrences of words in a paragraph.

    • Split the paragraph into words using whitespace as a delimiter.

    • Create a dictionary to store the count of each word.

    • Iterate through the words and increment the count in the dictionary.

    • Return the dictionary with the word counts.

  • Answered by AI
  • Q4. Find common elements out of two sorted array?
  • Ans. 

    Find common elements out of two sorted array

    • Use two pointers to traverse both arrays simultaneously

    • Compare elements at each pointer and move the pointer of the smaller element

    • If elements are equal, add to common elements list and move both pointers

    • Stop when either pointer reaches end of array

  • Answered by AI
  • Q5. Convert BST to a Doubly linked list?
  • Ans. 

    Convert a Binary Search Tree to a Doubly Linked List.

    • Create a DLL node class with left, right, and data fields.

    • Traverse the BST in-order and add each node to the DLL.

    • Adjust the left and right pointers of each node to create the DLL.

    • Return the head of the DLL.

  • Answered by AI
  • Q6. Given a binary tree in which the node structure has an additional field called “next” which of pointer to tree node type, fill up this field of each node to point to the next node at the same level (NULL i...
  • Ans. 

    The task is to fill the 'next' field of each node in a binary tree to point to the next node at the same level.

    • Use a level order traversal to process the tree nodes.

    • Maintain a queue to store the nodes at each level.

    • For each node, set its 'next' field to the next node in the queue.

    • If a node is the last node at its level, set its 'next' field to NULL.

  • Answered by AI
  • Q7. Given a parentheses string, determine if it is a valid / legitimate parentheses string. For strings consisting of single parentheses type and those consisting of multiple types
  • Q8. You have a dictionary of words. Given a word, print all anagram are in dictionary . State the data structure to be used to solve this problem
  • Ans. 

    To find anagrams of a given word in a dictionary, use a hash table to store sorted versions of each word as keys and their corresponding original words as values.

    • Create a hash table to store the anagrams

    • Iterate through each word in the dictionary

    • Sort the characters of the word and use it as a key in the hash table

    • If the key already exists, add the word to the list of values for that key

    • Print the list of values for the

  • Answered by AI
  • Q9. You have given 10 files and you have given a string suggest data structure which ll facilitate efficient search of string in the file if string appears more than ones in that case u have to print line numb...
  • Ans. 

    Suggest a data structure for efficient search of a string in 10 files and print line number and file if string appears more than once.

    • Use a hash table to store the file name and line number of each occurrence of the string.

    • Iterate through each file and for each line, check if the string is present and update the hash table accordingly.

    • Print the hash table entries for the string.

  • Answered by AI
  • Q10. Write a program to print a tree in vertical order asked more than one approach to do this problem and modified problem many times
  • Q11. Discussion on my current work, difficulties and challenges faced at work, difficult people I have had to work with, instances when I went out of my way to propose creative solutions to existing problems a...
  • Q12. Why do you think amazon is the right place for you?
  • Ans. 

    Amazon is the right place for me because of its innovative culture, vast resources, and opportunities for growth.

    • Amazon's innovative culture aligns with my passion for pushing boundaries and finding creative solutions.

    • The company's vast resources provide the necessary tools and support to develop and deliver high-quality software.

    • Amazon offers numerous opportunities for growth and career advancement, allowing me to con...

  • Answered by AI
  • Q13. You have given an binary matrix which is sorted row wise and column wise write a program to search a row in the matrix having maximum number of zeroes

Interview Preparation Tips

General Tips: My process started off at one their hiring drives. It was ahiring drivein world trade center in Bangalore. It was a tiresome process that comprised a written round followed by 4rounds of interview.
Skills: Algorithm, data structure
College Name: NA

Skills evaluated in this interview

I was interviewed before May 2016.

Interview Questionnaire 

4 Questions

  • Q1. Tell us about yourself
  • Ans. 

    I am a passionate software engineer with experience in developing web applications and a strong background in computer science.

    • Experienced in developing web applications using technologies such as HTML, CSS, JavaScript, and React

    • Strong background in computer science with knowledge of data structures and algorithms

    • Proficient in programming languages such as Java, Python, and C++

    • Familiar with Agile development methodolog

  • Answered by AI
  • Q2. Why Flipkart
  • Ans. 

    Flipkart is a leading e-commerce platform in India with a strong focus on technology and innovation.

    • Flipkart offers a challenging and dynamic work environment for software engineers.

    • The company has a strong reputation for investing in technology and innovation.

    • Flipkart has a large user base and offers opportunities to work on a variety of projects.

    • The company has a strong focus on customer satisfaction and user experie...

  • Answered by AI
  • Q3. Are you comfortable to reallocate
  • Ans. 

    Yes, I am comfortable with reallocating as needed.

    • I am flexible and adaptable to changing circumstances.

    • I have experience working in dynamic environments where priorities can shift.

    • I am willing to take on new challenges and responsibilities as required.

  • Answered by AI
  • Q4. Why should we hire you
  • Ans. 

    I have a strong technical background, excellent problem-solving skills, and a proven track record of delivering high-quality software.

    • Extensive experience in software development, including proficiency in multiple programming languages such as Java, Python, and C++

    • Strong problem-solving skills demonstrated through successful completion of complex projects

    • Proven track record of delivering high-quality software on time a...

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: 2 problem statements to be coded using any language
Tips: Focussed on string manipulations and enormous data size handling
Duration: 1 hour 30 minutes
Total Questions: 2

Skills: C/C++
College Name: Guru Premsukh Memorial College of Engineering

Text Mercato Interview FAQs

How many rounds are there in Text Mercato Information Technology Support Engineer interview?
Text Mercato interview process usually has 4 rounds. The most common rounds in the Text Mercato interview process are HR, Resume Shortlist and Technical.
What are the top questions asked in Text Mercato Information Technology Support Engineer interview?

Some of the top questions asked at the Text Mercato Information Technology Support Engineer interview -

  1. What are the steps to troubleshoot BSOD? How to install the os and what are ch...read more
  2. Which ticketing tool your using in your organisati...read more
  3. What is VPN why we need v...read more

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Text Mercato Information Technology Support Engineer Salary
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₹3.9 L/yr - ₹4.9 L/yr
17% more than the average Information Technology Support Engineer Salary in India
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