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Test Yantra Software Solutions

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based on 750 Reviews

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Test Yantra Software Solutions Customer Service Professional Interview Questions and Answers

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Interview questions from similar companies

Customer Service Professional Interview Questions & Answers

Tech Mahindra user image

posted on 17 Jun 2022

I applied via Referral and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell us about Child Labour?
  • Ans. 

    Child labour refers to the exploitation of children through any form of work that deprives them of their childhood, interferes with their ability to attend regular schools, and is mentally, physically, socially or morally harmful.

    • Child labour is a global issue affecting millions of children worldwide.

    • It involves children being engaged in work that is often hazardous, exploitative, and detrimental to their well-being.

    • Ch...

    • Answered by AI
    View 2 more answers
  • Q2. Tell us about customer Service?
  • Ans. 

    Customer service is the support and assistance provided to customers before, during, and after purchasing a product or service.

    • Customer service involves addressing customer inquiries, concerns, and complaints.

    • It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.

    • Customer service professionals should have excellent communication and problem-solvin...

    • Answered by AI
    View 1 more answer
Round 2 - Typing Test 

(1 Question)

  • Q1. To get selected you have to get 28wpm and 90% Accuracy
    • Add your answer
Round 3 - Chat Process 

(1 Question)

  • Q1. I Ordered a fast charger from XYZ but regular charger is delivered to me,that too is fake?
    • Add your answer

Interview Preparation Tips

Topics to prepare for Tech Mahindra Customer Service Professional interview:
  • CSAT
  • bpo
  • Child labour
  • Women Empowerment
  • Child Marriage
Interview preparation tips for other job seekers - So i would like to suggest everyone be calm don't stress out handle the situation calmly. Just keep focusing and trying harder and harder because failure doesn't mean it's end of your story. You are a shinning star God has planned better than our's. So have faith and continue applying u will reach the postion which God had already assigned for you.

Regard's
Shoaib Raina

Customer Service Professional Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 31 Oct 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Brief study of resume. Basic English speaking test. Like tell yours daily routine.
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Q1. Tell me about yourself? Help- never add your family and don't use childhood intro. Q2. Why you need this job? Help- don't mention money issues! Q3. ASSE no any thing can be asked. Help- try to spe...
    • Add your answer

Software Developer Interview Questions & Answers

TCS user image Ashish Kumar

posted on 15 Dec 2021

I applied via Company Website and was interviewed before Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Questions on Java,SQL,some trending technologies(IOT,Big data),pattern questions, programming questions with different approaches.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basics of DSA, have knowledge about the databases, some common dml ,ddl statements, programming knowledge of a particular language like C,Java, python,etc...have good command on oops concepts... little bit of frameworks knowledge will also help

Senior Software Engineer Interview Questions & Answers

Infosys user image Anonymous

posted on 31 Jan 2022

I applied via Referral and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Java questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basic questions

Software Developer Interview Questions & Answers

TCS user image Anonymous

posted on 18 Jun 2022

I applied via Newspaper Ad and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 
Round 2 - Technical 

(1 Question)

  • Q1. Basic questions of java.
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Intro and other hr related questions.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Cover the basic questions regarding the programming language.

Senior Process Associate Interview Questions & Answers

TCS user image Anonymous

posted on 3 Jun 2022

I applied via Referral and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Question about the current working situation and about me and what all i know
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Can't say what questions where asked sorry
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and give ans u'll clear the rounds

Software Developer Interview Questions & Answers

Infosys user image Anonymous

posted on 12 Apr 2022

I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Puzzles, Psychometric Test

Round 2 - One-on-one 

(1 Question)

  • Q1. Some water in 3 Jars question, you had to measure out 5L correctly
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Make the interview interactive, I got this input from another Senior. Before i went into the interview room the volunteers were telling all those who goes into Room No 1 is screwed. I was praying i don't get room no 1. But fortunately for me I got room no 1 because when the interviewer gave me the puzzle and handed over pen and paper he went back to relax his posture and when i explained i will fill the 5L Jar first, he immediately came forward to listen to me, at that moment i knew i got the job because i felt the previous candidates never made their interview interactive and that's why he went back to relax his posture.

Associate Software Engineer Interview Questions & Answers

TCS user image Anonymous

posted on 17 Feb 2022

I applied via Company Website and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

TNQT: TCS National Qualifier Test

Round 2 - Technical 

(1 Question)

  • Q1. All technical questions related to your project and basic understanding of any programming language. Basically questions from your resume will be asked.
    • Add your answer
Round 3 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
    • Add your answer
  • Q2. What is your family background?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best, TCS is not tough to get into. But getting good project is a main cookie to be cracked.

Software Engineer Interview Questions & Answers

TCS user image Anonymous

posted on 4 Jul 2022

I applied via Walk-in and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. .net questions - routing in asp.net MVC ?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing . Prepare well for interview on .Net technology stack

Software Developer Interview Questions & Answers

TCS user image Anonymous

posted on 29 Jun 2022

I applied via Company Website and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

First round was coding as well as aptitude done together went well I guess focusing on codes helps a lot.

Round 2 - Technical 

(1 Question)

  • Q1. 2nd round included tr and mr round went quite enegritic
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Resume skills matters a lot don't fill resume the technologies you don't even aware of
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